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PK74931: RM heartbeat monitoring socket connection is not handled gracefu lly

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APAR status

  • Closed as user error.

Error description

  • RM heartbeat monitoring socket connection is not handled gracefu
    lly.
    The socket connection is left open for the life of the RM and wh
    en it encounters a network error like a socket reset it shuts do
    wn the RM. The TCP client connection should be short-lived or it
     should at least retry new client sockets a few times before shu
    tting down the RM.
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • The network errors were the result of the customer shutting
    down services instead being the cause. ClearQuest behaved
    correctly in this situation.
    

APAR Information

  • APAR number

    PK74931

  • Reported component name

    CLEARQUEST UNIX

  • Reported component ID

    5724G3601

  • Reported release

    701

  • Status

    CLOSED USE

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2008-11-03

  • Closed date

    2009-06-25

  • Last modified date

    2009-06-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
25 June 2009