PK70994: MESSAGE NOT DELIVERED AND CWSIC8007E: AN EXCEPTION WAS CAUGHT FROM THE REMOTE SERVER WITH PROBE ID 3-013-0016

APAR status

• Closed as program error.

Error description

• During startup a messaging engine fails to deliver a message to
  a remote consumer, and the following error is seen:
  WTRN0031E: An xa_rollback operation on a transactional
  resource failed. The global transaction was {<XID INFO>}.
  The exception stack trace follows:
  javax.transaction.xa.XAException: CWSIC8007E: An exception
  was caught from the remote server with
  Probe Id 3-013-0016. Exception: null.
  
  The corresponding FFDC on the server hosting the messaging
  engine is as follows:
  Exception = com.ibm.ws.sib.msgstore.cache.statemodel.
  StateException: Available
  Source = com.ibm.ws.sib.comms.server.clientsupport.
  ServerTransportReceiveListener.dataReceived
  probeid = 3-004-0013
  Stack Dump = com.ibm.ws.sib.msgstore.cache.
  statemodel.StateException: Available
  at com.ibm.ws.sib.msgstore.cache.links.AbstractItemLink.
  unlock(AbstractItemLink.java:2850)
  at com.ibm.ws.sib.msgstore.AbstractItem.
  unlock(AbstractItem.java:904)
  at com.ibm.ws.sib.msgstore.AbstractItem.
  unlock(AbstractItem.java:889)
  at com.ibm.ws.sib.processor.impl.ConsumerDispatcher.
  eventPostRollbackRemove(ConsumerDispatcher.java:2148)
  at com.ibm.ws.sib.processor.impl.ConsumerDispatcher.
  messageEventOccurred(ConsumerDispatcher.java:1963)
  at com.ibm.ws.sib.processor.impl.store.items.MessageItem.
  eventPostRollbackRemove(MessageItem.java:1179)
  at com.ibm.ws.sib.msgstore.task.AbstractRemoveTask.
  postAbort(AbstractRemoveTask.java:211)
  at com.ibm.ws.sib.msgstore.task.TaskList.
  postComplete(TaskList.java:385)
  at com.ibm.ws.sib.msgstore.transactions.
  XidParticipant.rollback(XidParticipant.java:704)
  at com.ibm.ws.sib.msgstore.transactions.XidManager.
  rollback(XidManager.java:317)
  at com.ibm.ws.sib.msgstore.transactions.
  MSDelegatingXAResource.
  rollback(MSDelegatingXAResource.java:564)
  at com.ibm.ws.sib.comms.server.clientsupport.
  StaticCATXATransaction.
  rcvXARollback(StaticCATXATransaction.java:808)
  ...
  
  Once startup completes, the message is still not delivered
  immediately, even though it can be seen on the queuepoint
  marked as available. Other messages are delivered as normal.
  The message maybe delivered at a later stage as a result of a
  new message arriving or the application being restarted.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of the default messaging provider     *
  *                  for WebSphere Application Server v6.0.2     *
  ****************************************************************
  * PROBLEM DESCRIPTION: The transaction is correctly            *
  *                      rolled back but the state of the        *
  *                      message in the messaging engine means   *
  *                      that the message may not be consumed.   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The problem was due to the state of the message when the
  transaction has rolled back. It meant that the message was
  available but was not picked up by any waiting consuming
  applications.
  

Problem conclusion

• This APAR solves the problem
  
  The fix for this APAR is currently targeted for inclusion in
  fixpack 6.0.2.33.  Please refer to the Recommended Updates
  page for delivery information:
  http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
  

Temporary fix

• Restart consuming applications after transaction recovery has
  completed.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  PLAT MSG COM

• Fixed component ID

  620400101

Applicable component levels

• R100 PSY

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