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PK69772: Secondary path into the outline directory in ReqWeb the value is still set to null when changing the directory w/admin rights

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APAR status

  • Closed as Permanent restriction.

Error description

  • When he tries to put a secondary path into the outline directory
    in ReqWeb the value is still set to null and he can not save hi
    s new file path. Customer has a workaround but, would like to ha
    ve this issue resolved. All permission are set to administrator
    and the customer is log onto the computer as the administrator.
    

Local fix

Problem summary

  • When the customer tries to put a secondary path into the
    outline directory in ReqWeb the value is still set to null
    and they cannot save the new file path.
    

Problem conclusion

  • This is a problem with permission the WAS service is running
    as.  For access to registry values the service must run as
    the administrator and not as the default system admin
    account.  To make this change locate the WAS Service and go
    into the Properties.  On the properties go to the Log On tab
    and change the value to Run As.  Type in the administrator
    accont and password.  Close the dialog and restart the
    service and this should solve the problem.  Note: Running
    the service as the Local System account while logged in as
    administrator is not the same as making the change above.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK69772

  • Reported component name

    REQUISITEPRO WI

  • Reported component ID

    5724G3900

  • Reported release

    700

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2008-07-29

  • Closed date

    2008-12-30

  • Last modified date

    2008-12-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHCT","label":"Rational RequisitePro"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
30 December 2008