IBM Support

PK32792: Duplex printing options cannot be modified once a report is run

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When running a report from the native client, if you click the p
    rinter button, the printing options can be modified (number of p
    ages, orientation,...) and the report will be printed according
    to these modified settings. This is true for all printing settin
    gs but the duplex printing setting. For this setting, the report
    s are always printed with the settings  that where in effect whe
    n the report was run.
    So if the user wants to modify this setting, he has to close the
     report, change the setting using the Control Panel - Printers a
    nd Faxes, run the report again and print it. Of course he will n
    eed to change duplex back to its original setting in the Control
     Panel if he doesn't want this setting to be the default for oth
    er applications.
    This behavior has been also verified in ClearQuest SR5 and with
    two different printers: IBM Infoprint 1372 PS3 and HP LaserJet 4
    100PCL6.
    This can be reproduced with running any report from the Sample D
    atabase and printing it to a duplex enabled printer.
    

Local fix

Problem summary

  • Changing the printer options after running a report are not
    refl
    ected in the printer output.
    

Problem conclusion

  • Fixed in 7.0.0.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PK32792

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    60W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2006-10-11

  • Closed date

    2007-03-28

  • Last modified date

    2007-03-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R60W PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.W","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
28 March 2007