IBM Support

PJ46725: YOU SEE THE CASE DETAILS PAGE MARKED AS DIRTY IMMEDIATELY AFTER YOU OPEN THE CASE WHEN NO CHANGES WERE MADE

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APAR status

  • Closed as program error.

Error description

  • After you open the Case Details page, the page is immediately
    marked dirty.  When you try to close the page, a dialog displays
     the message "There are unsaved changes on this page".  Property
     values on the page are not changed manually or by using of any
    scripts.
    This issue occurs when there is a property table defined in a
    view and there are string properties in the property table that
    are blank.
    
    PRODUCTS AFFECTED
    IBM Cloud Pak for Business Automation
    IBM Business Automation Workflow
    IBM Case Manager
    

Local fix

Problem summary

  • This issue affects IBM Case Manager releases that were upgraded
    from v5.2.1 to 5.3.3 or to IBM Business Automation Workflow.
    

Problem conclusion

  • A fix is available or will be available that ensures the case
    details page is not marked dirty when no changes are made after
    you upgrade from an older release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PJ46725

  • Reported component name

    CASE MGR CLIENT

  • Reported component ID

    5725A1501

  • Reported release

    533

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-02-14

  • Closed date

    2022-03-16

  • Last modified date

    2022-03-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CASE MGR CLIENT

  • Fixed component ID

    5725A1501

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTJ4","label":"Case Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"533","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
11 September 2024