Direct links to fixes
APAR status
Closed as program error.
Error description
Log in to case client desktop for the first time, the order of the page tabs is incorrect. It is displayed differently than how the pages are ordered for the role in Case Builder. On refresh of the page or switching roles, the order is displayed correctly. For example, if the role is configured with the Work page to be displayed before the Cases page, the Cases page is displayed before the Work page on initial login. PRODUCTS AFFECTED IBM Business Automation Workflow
Local fix
Switch roles or refresh the browser window.
Problem summary
No additional information is available.
Problem conclusion
A fix is available or will be available that ensures the order of the pages is displayed according to how it is configured in Case Builder.
Temporary fix
Comments
APAR Information
APAR number
PJ46557
Reported component name
CASE MGR CLIENT
Reported component ID
5725A1501
Reported release
K00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-06-15
Closed date
2021-07-08
Last modified date
2021-07-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]
Document Information
Modified date:
02 August 2021