PJ46405: YOU GET A JAVA.LANG.UNSUPPORTEDOPERATIONEXCEPTION WHEN YOU OPEN A FILENET P8 WORK ITEM WITH EDS CONFIGURED

IBM Case Manager V5.3.3 Interim Fix 12 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 12 for Windows
IBM Case Manager V5.3.3 Interim Fix 12 for Suse Linux
IBM Case Manager V5.3.3 Interim Fix 12 for Linux
IBM Case Manager V5.3.3Interim Fix 12 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
8.6.20020002-WS-BPM-IFPJ46405
workflow.2102.delta.repository
IBM Case Manager V5.3.3 Interim Fix 9 for AIX
IBM Case Manager V5.3.3 Interim Fix 9 for Linux
IBM Case Manager V5.3.3 Interim Fix 9 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z

APAR status

• Closed as program error.

Error description

• After upgrading to pick up the fix for APAR PJ46103, you receive
  a java.lang.UnsupportedOperationException error when trying to
  open an IBM FileNet P8 work item from an in-basket.
  
  The application server log might have the following stack:
  
  [1/20/21 10:15:22:183 CST] 000000e9 SystemOut
  O CIWEB.ICMAPIPlugin Error: [<user_name> @ <ip_addr>] [REQUEST
  2915]
  com.ibm.ecm.extension.icm.services.impl.StepElementService.execu
  te()
  java.lang.UnsupportedOperationException
  at
  com.ibm.casemgmt.intgimpl.PropertyValueHolder.validateDataTypeAn
  dCardinality(PropertyValueHolder.java:218)
  at
  com.ibm.casemgmt.intgimpl.PropertyValueHolder.createHolder(Prope
  rtyValueHolder.java:67)
  at
  com.ibm.casemgmt.api.tasks.ParametersCollection.initialize(Param
  etersCollection.java:296)
  at
  com.ibm.casemgmt.api.tasks.ParametersCollection.createCollection
  ForWorkItem(ParametersCollection.java:128)
  at
  com.ibm.casemgmt.api.tasks.WorkItem.initializeStep(WorkItem.java
  :365)
  at
  com.ibm.casemgmt.api.tasks.WorkItem.fetchInstance(WorkItem.java:
  201)
  at
  com.ibm.ecm.extension.icm.services.impl.StepElementService.onExe
  cute(StepElementService.java:176)
  at
  com.ibm.ecm.extension.icm.services.ICMBaseService.execute(ICMBas
  eService.java:168)
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  IBM Case Manager
  

Local fix

Problem summary

• This issue occurs when the solution is configured to interact
  with External Data Services (EDS).
  

Problem conclusion

• A fix is available or will be available that ensures a
  java.lang.UnsupportedOperationException is not returned when you
   open a FileNet P8 work item.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CASE MGR CLIENT

• Fixed component ID

  5725A1501

Applicable component levels