PJ46310: YOU RECEIVE A JAVA.LANG.ARRAYINDEXOUTOFBOUNDSEXCEPTION IF CASE EVENTS IS SELECTED WHEN YOU CREATE A CASE PACKAGE

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IBM Case Manager V5.3.3 Interim Fix 10 for AIX
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IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z
workflow.20002.delta.repository
IBM Case Manager V5.3.3 Interim Fix 8 for AIX
IBM Case Manager V5.3.3 Interim Fix 8 for Linux
IBM Case Manager V5.3.3 Interim Fix 8 for Windows
8.6.10019003-WS-BPM-IFPJ46310
IBM Case Manager V5.3.3 Interim Fix 9 for AIX
IBM Case Manager V5.3.3 Interim Fix 9 for Linux
IBM Case Manager V5.3.3 Interim Fix 9 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z

APAR status

• Closed as program error.

Error description

• When you create a case package in the Case Client or by using
  the ICM_Operations createCasePackage method in a workflow step,
  a java.lang.ArrayIndexOutOfBoundsException is logged in the
  application server logs when the Case Events option is selected
  and there is a numerous activities or tasks on a case.
  
  In the application server logs, you see an error similar to the
  following error:
  
  [9/17/20 18:42:21:789 UTC] 0006b711 SystemOut O
  CIWEB.ICMAPIPlugin Error:
  com.ibm.ecm.extension.icm.services.impl.CasePackageService.execu
  te()
  java.lang.ArrayIndexOutOfBoundsException: Array index out of
  range: 200
  at
  filenet.vw.server.rpc.chrpc.CHQueryProperties.setObjId(CHQueryPr
  operties.java:335)
  at
  com.ibm.casemgmt.api.casepackage.CaseInfoPackage.getCaseTaskStep
  s(CaseInfoPackage.java:993)
  at
  com.ibm.casemgmt.api.casepackage.CaseInfoPackage.getCaseInfoSubS
  ections(CaseInfoPackage.java:377)
  at
  com.ibm.casemgmt.api.casepackage.CaseInfoPackage.getCaseInfoSubS
  ections(CaseInfoPackage.java:163)
  at
  com.ibm.ecm.extension.icm.services.impl.CasePackageService.onExe
  cute(CasePackageService.java:404)
  at
  com.ibm.ecm.extension.icm.services.ICMBaseService.execute(ICMBas
  eService.java:157)
  at
  com.ibm.ecm.util.PluginUtil.invokeService(PluginUtil.java:1286)
  at
  com.ibm.ecm.struts.actions.PluginAction.executeBaseAction(Plugin
  Action.java:139)
  at
  com.ibm.ecm.struts.actions.BaseActionHandlerImpl.executeAction(B
  aseActionHandlerImpl.java:461)
  at
  com.ibm.ecm.struts.actions.BaseAction.execute(BaseAction.java:10
  1)
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  IBM Case Manager
  

Local fix

• Do not select the Case Events option when generating a case
  package.
  

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available or will be available that prevents an
  ArrayIndexOutOfBoundsException from occurring when you select
  case events to create a case package.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CASE MGR CLIENT

• Fixed component ID

  5725A1501

Applicable component levels