PJ45314: A NOCLASSDEFFOUNDERROR EXCEPTION OCCURS AND THE ICM_RULESOPERATION CAN'T PROCESS FURTHER RULES

Direct links to fixes

APAR status

Closed as program error.

Error description

When IBM Case Manager is configured with IBM FileNet P8 Content
Platform Engine V5.2.1.6/7, the ICM_RulesOperation component, in
 the process of executing a rule, results in the following error
 in the pesvr_system.log file after deploy a solution:

2018/03/19 11:14:08.665-0700 RPCHandler PEPrimary8 [Error]
CMExecute[2].<dbuser>.<datasource>.ICM_RuleOperations.<user>
[<taskName>:1EDA3318XXXXXX48XXXXEDXXXXXX68B:Workflow:executeRule
] FAILED.; Exception: java.lang.NoClassDefFoundError:
ilog/rules/bres/xu/event/IlrErrorEvent
        at
com.ibm.rules.res.xu.log.internal.LogHandler.severe(LogHandler.j
ava:249)
        at
ilog.rules.res.xu.cci.IlrXUInteraction.execute(IlrXUInteraction.
java:263)
        at
com.ibm.rules.res.xu.client.internal.XUSession.executeOperation(
XUSession.java:156)
        at
com.ibm.rules.res.xu.client.internal.XURuleEngineSession.execute
RuleEngineOperation(XURuleEngineSession.java:60)
        at
com.ibm.rules.res.xu.client.internal.XURuleEngineSession.getRule
setArchiveProperties(XURuleEngineSession.java:604)
        at
ilog.rules.res.session.impl.IlrStatefulSessionBase.<init>(IlrSta
tefulSessionBase.java:112)
        at
ilog.rules.res.session.impl.IlrStatefulSessionBase.<init>(IlrSta
tefulSessionBase.java:81)
        at
ilog.rules.res.session.impl.j2se.IlrStatefulSessionJ2SE.<init>(I
lrStatefulSessionJ2SE.java:34)
        at
ilog.rules.res.session.IlrJ2SESessionFactory.createStatefulSessi
on(IlrJ2SESessionFactory.java:145)
        at
ilog.rules.res.session.impl.IlrSessionFactoryBase.createStateful
Session(IlrSessionFactoryBase.java:158)
        at
com.ibm.acm.rules.shared.runtime.RulesRuntimeUtility.getParamete
rInfo(RulesRuntimeUtility.java:305)
        at
com.ibm.acm.rules.shared.runtime.RulesRuntimeUtility.executeRule
(RulesRuntimeUtility.java:175)
        at
com.ibm.casemgmt.ruleops.RuleOperations.executeRule(RuleOperatio
ns.java:253)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native
Method)
        at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
Impl.java:95)
....
        at
com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:19
6)
        at
com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:15
3)
        at
sun.reflect.GeneratedMethodAccessor17.invoke(UnknownSource)
        at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
AccessorImpl.java:56)
        at java.lang.reflect.Method.invoke(Method.java:620)
        at
com.filenet.apiimpl.util.J2EEUtilWS.doAs(J2EEUtilWS.java:239)
        at
com.filenet.api.util.UserContext.doAs(UserContext.java:151)
        at
filenet.jpe.cm.CMExecuteAStepTask$TaskWorker.call(CMExecuteAStep
Task.java:144)
        at
filenet.jpe.cm.CMExecuteAStepTask$TaskWorker.run(CMExecuteAStepT
ask.java:189)
        at
filenet.jpe.cm.CMExecuteAStepTask.doMyJob(CMExecuteAStepTask.jav
a:318)
        at
filenet.jpe.cm.CMDispatcherTask.process(CMDispatcherTask.java:40
8)
        at
filenet.jpe.cm.CMDispatcherTask.doMyJob(CMDispatcherTask.java:17
0)
        at filenet.jpe.cm.CMBaseTask.doJob(CMBaseTask.java:112)
        at
filenet.jpe.server.common.DelayBackgroundTask.run(DelayBackgroun
dTask.java:232)
        at
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec
utor.java:1157)
        at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
cutor.java:627)
        at java.lang.Thread.run(Thread.java:809)

On the application server SystemOut.log, the following is
logged:

[3/19/18 11:14:08:665 PDT] 00000125 SystemOut     O 3/19/18
11:14:08 AM [SEVERE]    GBRXU0001E /<Target Object
Store>_<SolutionPrefix>/10.0/<Solution Rule Name>/1.0 7.6 -
Theinteraction ruleset.getInformation has failed.
javax.resource.ResourceException:
com.ibm.rules.res.xu.internal.XUException: GBRXU0436E: The
ruleset parsing process failed.
    at
ilog.rules.res.xu.spi.IlrManagedXUConnection.createResourceExcep
tion(IlrManagedXUConnection.java:876)
    at
ilog.rules.res.xu.spi.IlrManagedXUConnection.getXURulesetArchive
Information(IlrManagedXUConnection.java:1263)
    at
ilog.rules.res.xu.cci.IlrXUConnection.getXURulesetArchiveInforma
tion(IlrXUConnection.java:466)
    at
ilog.rules.res.xu.cci.IlrXUInteraction.getRulesetInformation(Ilr
XUInteraction.java:561)
    at
ilog.rules.res.xu.cci.IlrXUInteraction.dispatchExecution(IlrXUIn
teraction.java:129)
    at
ilog.rules.res.xu.cci.IlrXUInteraction.execute(IlrXUInteraction.
java:253)
    at
com.ibm.rules.res.xu.client.internal.XUSession.executeOperation(
XUSession.java:156)
    at
com.ibm.rules.res.xu.client.internal.XURuleEngineSession.execute
RuleEngineOperation(XURuleEngineSession.java:60)
    at
com.ibm.rules.res.xu.client.internal.XURuleEngineSession.getRule
setArchiveProperties(XURuleEngineSession.java:604)
....
    at java.lang.reflect.Method.invoke(Method.java:620)
    at
com.filenet.apiimpl.util.J2EEUtilWS.doAs(J2EEUtilWS.java:239)
    at
com.filenet.api.util.UserContext.doAs(UserContext.java:151)
    at
filenet.jpe.cm.CMExecuteAStepTask$TaskWorker.call(CMExecuteAStep
Task.java:144)
    at
filenet.jpe.cm.CMExecuteAStepTask$TaskWorker.run(CMExecuteAStepT
ask.java:189)
    at
filenet.jpe.cm.CMExecuteAStepTask.doMyJob(CMExecuteAStepTask.jav
a:318)
    at
filenet.jpe.cm.CMDispatcherTask.process(CMDispatcherTask.java:40
8)
    at
filenet.jpe.cm.CMDispatcherTask.doMyJob(CMDispatcherTask.java:17
0)
    at filenet.jpe.cm.CMBaseTask.doJob(CMBaseTask.java:112)
    at
filenet.jpe.server.common.DelayBackgroundTask.run(DelayBackgroun
dTask.java:232)
    at
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec
utor.java:1157)
    at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
cutor.java:627)
    at java.lang.Thread.run(Thread.java:809)
Caused by: com.ibm.rules.res.xu.internal.XUException:
GBRXU0436E: The ruleset parsing process failed.
    at
com.ibm.rules.res.xu.ruleset.IlrRulesetParsingWork.run(IlrRulese
tParsingWork.java:97)
    ... 1 more
Caused by: java.lang.NullPointerException
    at java.io.Reader.<init>(Reader.java:90)
    at
java.io.InputStreamReader.<init>(InputStreamReader.java:119)
    at
ilog.rules.factory.IlrReflect.loadPath(IlrReflect.java:292)
    at
ilog.rules.engine.IlrRulesetArchiveParser.loadBom(IlrRulesetArch
iveParser.java:1376)
    at
ilog.rules.engine.IlrRulesetArchiveParser.loadArchive(IlrRuleset
ArchiveParser.java:746)
    at
ilog.rules.engine.IlrRulesetArchiveParser.parseArchive(IlrRulese
tArchiveParser.java:729)
    at
com.ibm.rules.res.xu.engine.cre.internal.RulesetParser.parseArch
ive(RulesetParser.java:73)
    at
ilog.rules.res.xu.ruleset.factory.internal.IlrXURulesetFactory.c
reateCRERuleset(IlrXURulesetFactory.java:316)
    at
ilog.rules.res.xu.ruleset.factory.internal.IlrXURulesetFactory.c
reateRuleset(IlrXURulesetFactory.java:116)
    at
com.ibm.rules.res.xu.ruleset.IlrRulesetParsingWork.run(IlrRulese
tParsingWork.java:91)
    ... 1 more

Issue is intermittent but seems to generally happen after a
solution deployment.
Once the issue occurs, the errors will continue and no further
work will process correctly from the ICM_RulesOperation
component queue.

Local fix

The following can be done to recover the component queue:
1) Restart the CPE application server node
2) disable the ICM_RulesOperations component queue and re-enable
it.
  a. Go into ACCE, navigate to the ICM_RulesOperations component
queue.
  b. Uncheck 'enable component processing', save the changes.
  c. Then re-check the box and save, to re-enable the processing
of rules.

Problem summary

No additional information is available.

Problem conclusion

A fix that ensures the ICM_RulesOperation component calls no
longer result in a NoClassDefFoundError exception after a
solution deploys will be included in a future release of IBM
Business Automation Workflow.

Temporary fix

Comments

APAR Information

APAR number
PJ45314
Reported component name
CASE MGR CLIENT
Reported component ID
5725A1501
Reported release
531
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-04-04
Closed date
2018-06-18
Last modified date
2018-06-18

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

PJ45323

Fix information

Fixed component name
CASE MGR CLIENT
Fixed component ID
5725A1501

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCTJ4","label":"Case Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"531","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 September 2023

Tips

PJ45314: A NOCLASSDEFFOUNDERROR EXCEPTION OCCURS AND THE ICM_RULESOPERATION CAN'T PROCESS FURTHER RULES

Direct links to fixes

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

Document Information

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