PJ44960: CDEWG3401 error is shown when opening a solution in Case Client for the first time if there are multiple views in a page

5.3.1.0-ICM-IF001

APAR status

• Closed as program error.

Error description

• As a solution page, with multiple custom views associated with
  the page, loads in Case Client the first time after solution
  deployment, the following error may be shown to the user:
  
  CDEWG3401 "The following view definition cannot be found."
  Contact your system administrator to ensure that the solution is
  deployed correctly and that the correct view definition is
  configured for the Properties widget on this page.
  
  This is a result of multiple resource requests from the client
  browser to the IBM Case Manager server, and the IBM Case Manager
  server attempting to expand and cache the custom view related
  files.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Client users trying to load a solution page.                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Update to 5.3.1.0-ICM-IF001 or later.                        *
  ****************************************************************
  

Problem conclusion

• Fixed in 5.3.1.0-ICM-IF001 or later. With the fix, when a
  solution page, with multiple custom views associated with the
  page, loads in Case Client the first time after solution
  deployment, users will no longer see the error CDEWG3401 "The
  following view definition cannot be found.".
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  PJ44915

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CASE MGR CLIENT

• Fixed component ID

  5725A1501

Applicable component levels

• R531 PSY

     UP