PI98548: DELETING INDICES FOLDER 11.0.11 CAUSES SEARCH TO STOP WORKING AFTER EACH SERVER RESTART

APAR status

• Closed as fixed if next.

Error description

• On Cognos Analytics, if you delete the Indices folder at any
  point, you will then need to start Cognos up again to regenerate
  the folder, this is provided as a workaround for customers who
  cannot use the search functionality for whatever reason, this is
  often a fix provided from support.
  
  On 11.0.11 it has been seen that, if any point, the user has
  deleted and regenerated this folder, when restarting the
  physical server, or the Virtual Machine, it will cause the
  search function to stop working, meaning each time you restart,
  you have to delete the Indices folder and regenerate it.
  

Local fix

• Delete the indices folder after each restart and rebuild the
  folder through starting of Cognos.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytic 11.0.12.0                     *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RB0A PSN

     UP