IBM Support

PI96304: STEP OUTPUT LOG MAY BE INCOMPLETE WHEN MULTIBYTE CHARACTERS ARE INCLUDED IN OUTPUT MESSAGE

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APAR status

  • Closed as program error.

Error description

  • Agents using multibyte characters in their output and in.
    For instance, Japanese locale may see truncated output log.
    Steps to reproduce:
    1) Create a generic process.
    2) Add a Shell step in it.
    3) In a Shell Script body, add a line to echo "Multibyte
    characters"
    NOTE: "Multibyte characters" means characters written by
    multibyte languages like Japanese,
    Korean, Chinese, and so forth.
    4) As for Resource, set UCD agent 6.2.7.0 (or higher) whose
    Windows system locale is multibyte languages like Japanese,
    Korean, Chinese, and so forth.
    5) Run the process and check the end of line of the step output
    log.
    Expected result:
    command exit code: 0
    Acutal result:
    co
    NOTE: "mmand exit code: 0" is missing.
    
    Affected agent versions are 6.2.7.0 or higher.
    

Local fix

  • Use agent version 6.2.6.1 or lower.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Agents using multibyte characters in their output and in.    *
    * For instance, Japanese locale may see truncated output log.  *
    * Steps to reproduce:                                          *
    * 1) Create a generic process.                                 *
    * 2) Add a Shell step in it.                                   *
    * 3) In a Shell Script body, add a line to echo "Multibyte     *
    * characters"                                                  *
    * NOTE: "Multibyte characters" means characters written by     *
    * multibyte languages like Japanese,                           *
    * Korean, Chinese, and so forth.                               *
    * 4) As for Resource, set UCD agent 6.2.7.0 (or higher) whose  *
    * Windows system locale is multibyte languages like Japanese,  *
    * Korean, Chinese, and so forth.                               *
    * 5) Run the process and check the end of line of the step     *
    * output                                                       *
    * log.                                                         *
    * Expected result:                                             *
    * command exit code: 0                                         *
    * Actual result:                                               *
    *                                                              *
    * NOTE: "command exit code: 0" is missing.                     *
    *                                                              *
    * Affected agent versions are 6.2.7.0 or higher.               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in IBM UrbanCode Deploy 7.0.0.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI96304

  • Reported component name

    BUILD PI 4 DEPL

  • Reported component ID

    5725M54BD

  • Reported release

    623

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-04-05

  • Closed date

    2018-08-08

  • Last modified date

    2018-08-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUILD PI 4 DEPL

  • Fixed component ID

    5725M54BD

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4GSP","label":"IBM UrbanCode Deploy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"623","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
08 August 2018