Fixes are available
18.0.0.2: WebSphere Application Server Liberty 18.0.0.2
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
18.0.0.3: WebSphere Application Server Liberty 18.0.0.3
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
18.0.0.4: WebSphere Application Server Liberty 18.0.0.4
19.0.0.1: WebSphere Application Server Liberty 19.0.0.1
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
19.0.0.2: WebSphere Application Server Liberty 19.0.0.2
19.0.0.3: WebSphere Application Server Liberty 19.0.0.3
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
19.0.0.4: WebSphere Application Server Liberty 19.0.0.4
19.0.0.5: WebSphere Application Server Liberty 19.0.0.5
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
19.0.0.6: WebSphere Application Server Liberty 19.0.0.6
19.0.0.7: WebSphere Application Server Liberty 19.0.0.7
19.0.0.8: WebSphere Application Server Liberty 19.0.0.8
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
19.0.0.9: WebSphere Application Server Liberty 19.0.0.9
19.0.0.10: WebSphere Application Server Liberty 19.0.0.10
19.0.0.11: WebSphere Application Server Liberty 19.0.0.11
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
19.0.0.12: WebSphere Application Server Liberty 19.0.0.12
20.0.0.1: WebSphere Application Server Liberty 20.0.0.1
20.0.0.2: WebSphere Application Server Liberty 20.0.0.2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
20.0.0.3: WebSphere Application Server Liberty 20.0.0.3
20.0.0.4: WebSphere Application Server Liberty 20.0.0.4
20.0.0.5: WebSphere Application Server Liberty 20.0.0.5
20.0.0.6: WebSphere Application Server Liberty 20.0.0.6
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
20.0.0.7: WebSphere Application Server Liberty 20.0.0.7
20.0.0.8: WebSphere Application Server Liberty 20.0.0.8
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
20.0.0.9: WebSphere Application Server Liberty 20.0.0.9
20.0.0.10: WebSphere Application Server Liberty 20.0.0.10
20.0.0.11: WebSphere Application Server Liberty 20.0.0.11
20.0.0.12: WebSphere Application Server Liberty 20.0.0.12
WebSphere Application Server traditional 9.0.5.6
21.0.0.3: WebSphere Application Server Liberty 21.0.0.3
9.0.5.7: WebSphere Application Server traditional Version 9.0.5 Fix Pack 7
21.0.0.4: WebSphere Application Server Liberty 21.0.0.4
21.0.0.5: WebSphere Application Server Liberty 21.0.0.5
21.0.0.6: WebSphere Application Server Liberty 21.0.0.6
9.0.5.8: WebSphere Application Server traditional Version 9.0.5.8
21.0.0.7: WebSphere Application Server Liberty 21.0.0.7
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
21.0.0.1: WebSphere Application Server Liberty 21.0.0.1
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
21.0.0.2: WebSphere Application Server Liberty 21.0.0.2
21.0.0.8: WebSphere Application Server Liberty 21.0.0.8
21.0.0.9: WebSphere Application Server Liberty 21.0.0.9
9.0.5.9: WebSphere Application Server traditional Version 9.0.5.9
21.0.0.10: WebSphere Application Server Liberty 21.0.0.10
21.0.0.11: WebSphere Application Server Liberty 21.0.0.11
21.0.0.12: WebSphere Application Server Liberty 21.0.0.12
9.0.5.10: WebSphere Application Server traditional Version 9.0.5.10
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
22.0.0.1: WebSphere Application Server Liberty 22.0.0.1
22.0.0.2: WebSphere Application Server Liberty 22.0.0.2
8.5.5.21: WebSphere Application Server V8.5.5.21
22.0.0.3: WebSphere Application Server Liberty 22.0.0.3
9.0.5.11: WebSphere Application Server traditional Version 9.0.5.11
22.0.0.4: WebSphere Application Server Liberty 22.0.0.4
APAR status
Closed as program error.
Error description
The IBM Cloud Product Insights service is being deprecated. After 21 March 2018, new Product Insights service instances cannot be created. Existing service instances will be removed on the end of support date, 13 May 2018. For more information, see Service Deprecation: IBM Cloud Product Insights (https://www.ibm.com/blogs/bluemix/2018/02/service-retiremen t-ibm-cloud-product-insights/). After existing service instances of IBM Cloud Product Insights have been removed, WebSphere Application Server traditional and WebSphere Application Server Liberty instances that have the Product Insights support enabled (productInsights-1.0 feature or was-product-insights.properties) will report the following error: CWWKR0402W: The server cannot be registered. Server registration with the IBM Cloud Product Insights service will be attempted again within 5 minutes. The following response was received from the IBM Cloud Product Insights service: responseCode:401 responseMessage: errorMessage:(Api key specified is not valid.)
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server Liberty- Product Insights * **************************************************************** * PROBLEM DESCRIPTION: Product Insights enablement fails with * * CWWKR0402W * **************************************************************** * RECOMMENDATION: * **************************************************************** The IBM Cloud Product Insights service is being deprecated. After 21 March 2018, new Product Insights service instances cannot be created. Existing service instances will be removed on the end of support date, 13 May 2018. For more information, see Service Deprecation: IBM Cloud Product Insights (https://www.ibm.com/blogs/bluemix/2018/02/service-retirement- ibm-cloud-product-insights/). After existing service instances of IBM Cloud Product Insights have been removed, WebSphere Application Server traditional and WebSphere Application Server Liberty instances that have the Product Insights support enabled (productInsights-1.0 feature or was-product-insights.properties) will report the following error: CWWKR0402W: The server cannot be registered. Server registration with the IBM Cloud Product Insights service will be attempted again within 5 minutes. The following response was received from the IBM Cloud Product Insights service: responseCode:401 responseMessage: errorMessage:(Api key specified is not valid.)
Problem conclusion
The IBM Cloud Product Insights enablement feature for WebSphere Application Server (productInsights-1.0 or was-product- insights.properties) has been stabilized. Since all IBM Cloud Product Insights service instances will be removed, the enablement feature has been updated with this APAR to no longer perform any function. The enablement feature, productInsights- 1.0 or was-product-insights.properties, may still be installed and configured, but will no longer attempt to connect and report to IBM Clould Product Insights. No messages will be logged. The fix for this APAR is currently targeted for inclusion in fix packs 9.0.0.8 and 8.5.5.14 for WebSphere Application Server and 18.0.0.2 for WebSphere Application Server Liberty. Please refer to the Recommended Updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix
Remove the configurationn for the IBM Cloud Product Insights enablement feature (productInsights-1.0 or was-product- insights.properties).
Comments
APAR Information
APAR number
PI95821
Reported component name
WAS LIBERTY COR
Reported component ID
5725L2900
Reported release
CD0
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-03-27
Closed date
2018-05-01
Last modified date
2018-05-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WAS LIBERTY COR
Fixed component ID
5725L2900
Applicable component levels
RCD0 PSY
UP
Document Information
Modified date:
04 May 2022