PI95318: CRASH: RHAPSODY 8.3 TOOL CRASHES AFTER UPGRADE

IBM Rational Rhapsody 8.3.1

APAR status

• Closed as program error.

Error description

• It is happening periodically. It is not related to any action.
  Sometimes it crashed while drawing OMD, CD and Sequence
  Diagrams.
  Sometimes it crashed while generating code. So it not tied to
  any specific action.
  It is not tied to any model. I tried creating several projects,
  it is crashing in general.
  I have installed 8.3.0 couple of days back and see the issues
  from that time. Earlier I was using 8.2.1 that was stable.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Rhapsody                                                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Rapsody 8.3 Tool crashes  periodically. It is not related to *
  * any scenarion.                                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• problem fixed.
  DUMP files show  both crashed to be the same defect.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TLOGIC RHAPSODY

• Fixed component ID

  5724V74RP

Applicable component levels

• R830 PSY

     UP