Fixes are available
APAR status
Closed as program error.
Error description
When an RTCP update fails, or when RTCP is downgraded version, it is no longer possible to use it. After either action, you can connect to the RTCP web page but you cannot login. You see a blank page with only Home and Help links at the top of the page. The RTCP log file has the entry: Workspace version is later than RTCP version.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of Rational Test Control Panel downgrading the * * installed version. * **************************************************************** * PROBLEM DESCRIPTION: * * After a downgrade, a blank screen is seen when connecting to * * the server. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Release 9.2.1.1 includes additional documentation explaining how to perform a downgrade and additionally presents the user with information that explains what has gone wrong should these steps not be followed.
Temporary fix
Comments
APAR Information
APAR number
PI93714
Reported component name
RATL INTEGRA TE
Reported component ID
5725G79IT
Reported release
911
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-02-13
Closed date
2019-01-02
Last modified date
2019-01-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL INTEGRA TE
Fixed component ID
5725G79IT
Applicable component levels
R800 PSN
UP
R801 PSN
UP
R850 PSN
UP
R851 PSN
UP
R860 PSN
UP
R870 PSN
UP
R871 PSN
UP
R900 PSN
UP
R901 PSN
UP
R910 PSN
UP
R911 PSN
UP
R920 PSN
UP
R921 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSBLQQ","label":"Rational Test Workbench"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"911","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
19 October 2021