PI93106: Product Insights attempts to send Usage after failed registration

Fixes are available

APAR status

Closed as program error.

Error description

When configuration for the Product Insights feature is
dynamically updated (while server is running), and is
changed to a configuration that does not allow reporting to
a Product Insights service, then the WebSphere application
server will continue to attempt to send usage metrics, even
though the Product Insights configuration is incorrect. The
specific scenario is as follows:

1) Correctly configure Product Insights and start the server
2) Registration is successful, and usage also sends
successfully
3) Change Product Insights configuration such that it is
incorrect (for example, SSL is bad - like wrong certificate)
4) Registration fails; then attempt to send usage, which
also fails.

Local fix

Problem summary

****************************************************************
* USERS AFFECTED:  All users of IBM WebSphere Application      *
*                  Server - Product Insights                   *
****************************************************************
* PROBLEM DESCRIPTION: Product Insights attempts to send usage *
*                      metrics after failed registration       *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
When configuration for the Product Insights feature is
dynamically updated while the server is running, and is changed
to a configuration that does not allow reporting to a Product
Insights service, the WebSphere Application Server will continue
to attempt to send usage metrics, even though the Product
Insights configuration is incorrect. The specific scenario is as
follows:

1) Correctly configure Product Insights and start the server
2) Registration is successful, and usage also sends
successfully
3) Change Product Insights configuration such that it is
incorrect (for example, SSL is bad - like wrong certificate)
4) Registration fails; then attempt to send usage, which also
fails.

Problem conclusion

The WebSphere Product Insights enablement feature will be
updated to stop sending usage metrics when the configuration is
dynamically updated until registration with the Product Insights
service is successful.

The fix for this APAR is currently targeted for inclusion in fix
packs 9.0.0.8 and 8.5.5.14 for WebSphere Application Server and
18.0.0.1 for WebSphere Application Server Liberty.   Please
refer to the Recommended Updates page for delivery information:
http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980

Temporary fix

Comments

APAR Information

APAR number
PI93106
Reported component name
WAS LIBERTY COR
Reported component ID
5725L2900
Reported release
CD0
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-01-30
Closed date
2018-02-01
Last modified date
2018-02-01

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
WAS LIBERTY COR
Fixed component ID
5725L2900

Applicable component levels

RCD0 PSY
UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSD28V","label":"WebSphere Application Server Liberty Core"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"CD0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 May 2022

Tips

PI93106: Product Insights attempts to send Usage after failed registration

Fixes are available

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

RCD0 PSY

Document Information

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