IBM Support

PI92169: CANCELLING A CLONE ACTION REMOVES ORIGINAL DROP-DOWN LISTS

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APAR status

  • Closed as program error.

Error description

  • Client reports that cancelling a clone action removes orignal
    records drop-down lists until you fetch the record again
    client is using the function GSU_CQXE_SubmitRecord.  I
    reproduced and escalated the issue  CHCLS00100737
    The developer asked me to create an APAR
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Calling a cancel hook in the function GSU_CQXE_SubmitRecord  *
    * removes the original records drop-down lists.                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 9.0.1.12, 9.0.2.4 and 9.1.0.1.
    Initialize the drop-down lists of the original records after
    calling a cancel hook in the function GSU_CQXE_SubmitRecord.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI92169

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-08

  • Closed date

    2021-07-01

  • Last modified date

    2021-07-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

[{"Type":"MASTER","Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
02 July 2021