PI90365: INSTALL DUMP DUE TO INCORRECT DE-INSTALL WHEN MONITORING A DB2 BY CQM/STP IN A SPECIFIC ORDER

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• Installation failure occurs when the CQM/S-TAP collectors are
  manipulated in this specific order:
  1. Both CQM and S-TAP are stopped.
  2. Start S-TAP
  3. Start CQM
  4. Stop S-TAP (CQM is still running)
  5. Stop CQM
  6. The next task that starts after step 5 (either CQM or S-TAP)
  gets an install failure:
  ADHQ2002E AUDITING AGENT INSTALLATION FAILED FOR SUBSYSTEM xxxx
      or
  CQM2002E MONITORING AGENT INSTALLATION FAILED FOR SUBSYSTEM xxxx
  

Local fix

• Start the collector again or avoid this start/stop sequence.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: Users of IBM DB2 Common Collector z/OS.      *
  ****************************************************************
  * PROBLEM DESCRIPTION: Installation failure occurs when the    *
  *                      CQM/S-TAP collectors are                *
  *                      manipulated in this specific order:     *
  *                      1. Both CQM and S-TAP are stopped.      *
  *                      2. Start S-TAP                          *
  *                      3. Start CQM                            *
  *                      4. Stop S-TAP (CQM is still running)    *
  *                      5. Stop CQM                             *
  *                      6. The next task that starts after      *
  *                       step 5 (either CQM or S-TAP) gets an   *
  *                       install failure:                       *
  *                      ADHQ2002E AUDITING AGENT INSTALLATION   *
  *                       FAILED FOR SUBSYSTEM xxxx              *
  *                          or                                  *
  *                      CQM2002E MONITORING AGENT INSTALLATION  *
  *                       FAILED FOR SUBSYSTEM xxxx              *
  ****************************************************************
  * RECOMMENDATION: APPLY the PTF.                               *
  ****************************************************************
  Code has been changed to correct this condition.
  

Problem conclusion

• APPLY the PTF.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  UI52602

Modules/Macros

•    CQC#REST
  

Fix information

• Fixed component name

  COMMON COLLECTO

• Fixed component ID

  5639OLC00

Applicable component levels

• R110 PSY UI52602

     UP17/12/19 P F712

Fix is available

• Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.