APAR status
Closed as duplicate of another APAR.
Error description
User receive DXL error and diagnotic log if they select option â Alert me when lock is availableâ Steps to reproduce: - User1 opens Module1 in Exclusive edit mode - User2 will try to opens Module1 as well, it will prompt with Request lock window - User2 select open module in read-only and â Alert me when lock is availableâ - The Administrator opesn manage lock and unlock module1 session for user1, then user2 will receive a â Lock Availableâ note with button of â Open for exclusive editâ . Alternatively User1 can close the module themselves and same diagnostic log is generated when user 2 attempts to open module in exclusive edit mode. - Once user2 click on the â Open for exclusive editâ button to switch the module to exclusive edit, DXL error: -R-E- DXL: <standard/lockRequest/lockAvailable.inc:101> An unexpected error has occurred: doors.exe caused an EXCEPTION_ACCESS_VIOLATION in module doors.exe at 00000000404958B9 Backtrace: <standard/lockRequest/lockAvailable.inc:210> A diagnostic log is also generated. Close out both of the DXL and Diagnostic log window, user was able to manually open the module in exclusive edit mode again
Local fix
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is a duplicate of PI84449
APAR Information
APAR number
PI89548
Reported component name
TLOGIC DOORS
Reported component ID
5724V61DR
Reported release
961
Status
CLOSED DUB
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-10-30
Closed date
2019-01-31
Last modified date
2019-01-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"961","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
01 May 2020