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PI89548: DOORS: DXL ERROR WHEN OPEN MODULE WITH ALERT

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APAR status

  • Closed as duplicate of another APAR.

Error description

  • User receive DXL error and diagnotic log if they select option
    â ˜Alert me when lock is availableâ ™
    
    Steps to reproduce:
    - User1 opens Module1 in Exclusive edit mode
    - User2 will try to opens Module1 as well, it will prompt with
    Request lock window
    - User2 select open module in read-only and â ˜Alert me when
    lock is availableâ ™
    
    - The Administrator opesn manage lock and unlock module1 session
    for user1, then user2 will receive a â ˜Lock Availableâ ™ note
    with button of â ˜Open for exclusive editâ ™.
    Alternatively User1 can close the module themselves and same
    diagnostic log is generated when user 2 attempts to open module
    in exclusive edit mode.
    
    - Once user2 click on the â ˜Open for exclusive editâ ™ button
    to switch the module to exclusive edit, DXL error:
    
    -R-E- DXL: <standard/lockRequest/lockAvailable.inc:101> An
    unexpected error has occurred: doors.exe caused an
    EXCEPTION_ACCESS_VIOLATION in module doors.exe at
    00000000404958B9
    
    Backtrace:
    	<standard/lockRequest/lockAvailable.inc:210>
    
    A diagnostic log is also generated.
    
    Close out both of the DXL and Diagnostic log window, user was
    able to manually open the module in exclusive edit mode again
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is a duplicate of PI84449
    

APAR Information

  • APAR number

    PI89548

  • Reported component name

    TLOGIC DOORS

  • Reported component ID

    5724V61DR

  • Reported release

    961

  • Status

    CLOSED DUB

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-30

  • Closed date

    2019-01-31

  • Last modified date

    2019-01-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"961","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
01 May 2020