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PI85835: CQ Reporitng Driver fails to connect to Crystal Reports Change Management (CM) Data Source

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When trying to create a JDBC connection using the ClearQuest
    Reporting Driver for Change Mangaement (CM) data sources
    example:
    jdbc:cq:9.0.1/SAMPL@http://ServerName:12080/TeamWeb/services/Tea
    m
    
    error:
    "Failed to open the connection"
    
    No packets are created on the network interface either.
    
    Versions affected:
    ClearQuest 9.0.0.4 and ClearQuest 9.0.1
    

Local fix

  • Temporary consider using JNI data sources:
    example:
    jdbc:cq:9.0.1/SAMPL
    
    Temporarily design Crystal reports using CQ 8.0.1.x.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Reporting                                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Attempting to connect to ClearQuest from Crystal Report will *
    * fail.                                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI85835

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-11

  • Closed date

    2018-01-08

  • Last modified date

    2018-01-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R900 PSY

       UP

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Document Information

Modified date:
08 January 2018