IBM Support

PI84823: LOADING MAIN DASHBOARD PAGE MAY TAKE A LONG TIME

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APAR status

  • Closed as program error.

Error description

  • Under certain circumstances, attempting to load the main
dashboard page may take a long time due to the relevant thread
being blocked and waiting to acquire a lock.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All                                                          *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Under certain circumstances, attempting to load the main     *
* dashboard page may take a long time due to the relevant      *
* thread being blocked and waiting to acquire a lock.          *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • A fix is available in cumulative patches released on or after
2017-07-20 build ID 925558 for IBM Urbancode Build 6.1.2.2 and
build ID 925559 for IBM Urbancode Build 6.1.3.0. This fix will
also be included in all future releases.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI84823
    • 

  • Reported component name
    URBANCODE BUILD
    • 

  • Reported component ID
    5725P5700
    • 

  • Reported release
    612
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-07-20
    • 

  • Closed date
    2017-10-25
    • 

  • Last modified date
    2017-10-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    URBANCODE BUILD
    • 

  • Fixed component ID
    5725P5700
    • 



Applicable component levels


    

  • R612  PSN
       UP
    • 

  • R612  PSY
       UP
    • 

  • R613  PSN
       UP
    • 

  • R613  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8NMD","label":"IBM UrbanCode Build"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"612","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            25 October 2017
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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