IBM Support

PI84799: ECLIPSE CLIENT AND ECLIPSE DESIGNER FAIL TO LAUNCH IN CQ 9.0.1

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Following successful installation of ClearQuest 9.0.1 on any
    supported operating system, the Eclipse Designer and Eclipse
    Client fail to start. The splash screens open but then disappear
    without error.
    At the same time the client for Windows, User Administration
    Tool and Maintenance tool and legacy Designer work correctly.
    

Local fix

  • Please see technote
    http://www.ibm.com/support/docview.wss?&uid=swg22008693 for
    temporary workaround.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Eclipse Client and Eclipse Designe                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The  ClearQuest Eclipse Client and Eclipse Designer fail to  *
    * start.                                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.15 and 9.0.0.5 and
    9.0.1.1
    The ClearQuest Eclipse Client and Eclipse Designer now start.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI84799

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-07-20

  • Closed date

    2017-09-27

  • Last modified date

    2017-09-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"900","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
18 October 2021