IBM Support

PI83682: ProductInsights not reporting used JVM memory correctly

Fixes are available

9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
17.0.0.3: WebSphere Application Server Liberty 17.0.0.3
17.0.0.4: WebSphere Application Server Liberty 17.0.0.4
18.0.0.1: WebSphere Application Server Liberty 18.0.0.1
18.0.0.2: WebSphere Application Server Liberty 18.0.0.2
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
18.0.0.3: WebSphere Application Server Liberty 18.0.0.3
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
18.0.0.4: WebSphere Application Server Liberty 18.0.0.4
19.0.0.1: WebSphere Application Server Liberty 19.0.0.1
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
19.0.0.2: WebSphere Application Server Liberty 19.0.0.2
19.0.0.3: WebSphere Application Server Liberty 19.0.0.3
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
19.0.0.4: WebSphere Application Server Liberty 19.0.0.4
19.0.0.5: WebSphere Application Server Liberty 19.0.0.5
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
19.0.0.6: WebSphere Application Server Liberty 19.0.0.6
19.0.0.7: WebSphere Application Server Liberty 19.0.0.7
19.0.0.8: WebSphere Application Server Liberty 19.0.0.8
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
19.0.0.9: WebSphere Application Server Liberty 19.0.0.9
19.0.0.10: WebSphere Application Server Liberty 19.0.0.10
19.0.0.11: WebSphere Application Server Liberty 19.0.0.11
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
19.0.0.12: WebSphere Application Server Liberty 19.0.0.12
20.0.0.1: WebSphere Application Server Liberty 20.0.0.1
20.0.0.2: WebSphere Application Server Liberty 20.0.0.2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
20.0.0.3: WebSphere Application Server Liberty 20.0.0.3
20.0.0.4: WebSphere Application Server Liberty 20.0.0.4
20.0.0.5: WebSphere Application Server Liberty 20.0.0.5
20.0.0.6: WebSphere Application Server Liberty 20.0.0.6
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
20.0.0.7: WebSphere Application Server Liberty 20.0.0.7
20.0.0.8: WebSphere Application Server Liberty 20.0.0.8
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
20.0.0.9: WebSphere Application Server Liberty 20.0.0.9
20.0.0.10: WebSphere Application Server Liberty 20.0.0.10
20.0.0.11: WebSphere Application Server Liberty 20.0.0.11
20.0.0.12: WebSphere Application Server Liberty 20.0.0.12
9.0.5.6: WebSphere Application Server traditional Version 9.0.5 Fix Pack 6

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APAR status

  • Closed as program error.

Error description

  • The productInsights-1.0 feature always reports the same
    value for the 'Used Java Virtual Machine Memory' metric even
    though the actual used memory has changed. Same is true for
    'Committed Java Virtual Machine Memory'
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server Liberty- Product Insights            *
    ****************************************************************
    * PROBLEM DESCRIPTION: ProductInsights not reporting used JVM  *
    *                      memory correctly                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The productInsights-1.0 feature always reports the same value
    for the 'Used Java Virtual Machine Memory' metric even though
    the actual used memory has changed. The same is true for the
    'Committed Java Virtual Machine Memory' metric.
    

Problem conclusion

  • The productInsights-1.0 feature has been updated to properly
    report the Java Virtual Macine memory metrics - the issue was
    caused by a cached MBean.
    
    The fix for this APAR is currently targeted for inclusion in
    traditional WebSphere fix packs 8.5.5.13, 9.0.0.5, and Liberty
    17.0.0.3.  Please refer to the Recommended Updates page for
    delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI83682

  • Reported component name

    WAS LIBERTY COR

  • Reported component ID

    5725L2900

  • Reported release

    CD0

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-06-27

  • Closed date

    2017-07-18

  • Last modified date

    2017-07-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WAS LIBERTY COR

  • Fixed component ID

    5725L2900

Applicable component levels

  • RCD0 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSD28V","label":"WebSphere Application Server Liberty Core"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"CD0"}]

Document Information

Modified date:
17 June 2021