A fix is available
APAR status
Closed as program error.
Error description
Customer WARM starts their CICS WUI server and discover their TCPIPSERVICE is left in a CLOSED state instead of being OPEN for business. The WUI code discovers an existing TCPIPSERVICE from the previous run and must DISCARD the existing instance then create and install a new TCPIPSERVICE. The discard of the service drives a DEREGISTER to TCP/IP. TCP/IP fails the DEREGISTER with an EUNATCH response. The following exception trace entry is produced: SO 0C63 SOLS *EXC* - EUNATCH RECEIVED RETURN_VALUE(-1) RETURN_CODE(3448) REASON_CODE(00000000) The following error message is produced to document the failure: DFHSO0102 A UNIX System Services Assembler Callable Service error (code X'0C63') has occurred on receipt of a severe TCP/IP return code; the TCPIPSERVICE servicename on port portname at IP address iaaddress will be closed. The service is closed and must be manually reopened. Additional Symptom(s) and Keyword(s): KIXREVEPH
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All CICSPlex SM V5R4M0 users. * **************************************************************** * PROBLEM DESCRIPTION: After performing a WARM restart of a * * CPSM WUI server and having received * * error message DFHSO102, the * * OPENSTATUS of TCPIPService EYUWUI is * * CLOSED instead of OPEN. * **************************************************************** * RECOMMENDATION: After applying the PTF that resolves this * * APAR, all MASes executing as WUI servers * * must be restarted. Note that the restarts * * do not need to occur at the same time. * **************************************************************** The problem occurs when using Dynamic Virtual IP Addressing (DVIPA) and running under z/OS V2.2 or above. It only happens if the WUIPARM CMCIPORT(nnnnn) is specified to request the optional CMCI Service. During a WARM restart of a CPSM WUI server, any existing WUI TCPIPServices and URIMAPs for the WUI or CMCI interfaces are discarded and then reinstalled by module EYU0VWXI. The EYUWUI TCPIPService and associated URIMAP are closed and then reinstalled followed by the discard and reinstall of the EYUCMCIT TCPIPService and EYUCMCIU URIMAP. If the two TCPIPServices use the same DVIPA address, the subsequent closure of the EYUCMCIT TCPIPService will cause z/OS to send an EUNATCH notification to CICS for EYUWUI and that TCPIPService to be closed again, resulting in the OPENSTATUS of the EYUWUI TCPIPService being left as CLOSED instead of OPEN. Examination of the region's AUXTRACE may show an exception similar to the following: SO 0C63 SOLS *EXC* - EUNATCH RECEIVED RETURN_VALUE(-1) RETURN_CODE(3448) REASON_CODE(00000000)
Problem conclusion
Module EYU0VWXI has been modified to discard all existing EYUWUI and EYUCMCIT TCPIPService and associated URIMAPs before reinstalling any of them during a WARM start.
Temporary fix
Comments
APAR Information
APAR number
PI83327
Reported component name
CICS TS Z/OS V5
Reported component ID
5655Y0400
Reported release
10M
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-06-20
Closed date
2017-08-11
Last modified date
2017-09-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
UI49488
Modules/Macros
EYU0VWXI EYU0VWXP EYU0VWXT
Fix information
Fixed component name
CICS TS Z/OS V5
Fixed component ID
5655Y0400
Applicable component levels
R10M PSY UI49488
UP17/08/15 P F708
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
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Document Information
Modified date:
02 September 2017