A fix is available
APAR status
Closed as program error.
Error description
DFHFC0307 informs of an I/O error that temporarily disables a file. A buffer that was in use during the I/O operation that failed will be marked UNUSABLE. In order to restore the buffer to usability, the appropriate action is to close all files using the same LSRPOOL, and to reopen them. . The SYSTEM ACTION should state: Activity against the file is stopped, and the file is closed and then reopened in an attempt to release the VSAM output buffers (further action may be required - see USER RESPONSE). Until the close has completed successfully, the file appears 'UNENABLED' to new would-be users and they receive a 'NOTOPEN' response to requests to use the file. USER RESPONSE should read: The installation should follow its standard procedure for I/O errors. The data set name and component code may help in identifying the problem. In order to fully release the VSAM LSR output buffers it may be necessary to close every other file in this CICS region using the same LSRPOOL, and subsequently reopen those files. If that is not possible, then you should consider restarting CICS, when possible, in order to reclaim the full complement of buffers. If there are sufficient buffers defined, the loss of the buffers in use during the request that resulted in IOERROR will not prevent subsequent requests from processing normally until you can either close all the LSRPOOL files or restart CICS.
Local fix
KIXREVEAA
Problem summary
**************************************************************** * USERS AFFECTED: All CICS Users. * **************************************************************** * PROBLEM DESCRIPTION: The system action and user response for * * message DFHFC0307 needs to be extended. * **************************************************************** * RECOMMENDATION: . * **************************************************************** MsgDFHFC0307 informs a user of an IO error reported by VSAM. This results in the file being closed and opened so that the associated buffers can be freed and reused. There are times when additional action is required to free those buffers. The system action and user response for message DFHFC0307 is being updated to reflect these additional actions. Additional Keywords: FC0307 0307 IOERR
Problem conclusion
DFHMEFAE has been altered to update the system action and user response for message DFHFC0307. The IBM Knowledge Center for CICS Transaction Server 5.4.0 (SK4T-2736-00) will all be updated in Reference > CICS Messages > DFHFCnnnn messages > DFHFC0307 so that the System Action and User Response sections are as follows:- System Action Activity against the file is stopped. The file is closed, then reopened in an attempt to release the VSAM output buffers. Further action might be required, see user response section. Until the close has completed successfully, the file appears UNENABLED to new, potential users. They receive a NOTOPEN response to requests to use the file. The application request which encountered the error receives an IOERR response. User Response The installation should follow the standard procedure for I/O errors. The data set name and component code might help in identifying the problem. To fully release the VSAM LSR output buffers, it might be necessary to close every file in this CICS region that uses the same LSRPOOL, and subsequently reopen those files. If that is not possible, then you should consider restarting CICS, to reclaim the full complement of buffers. If there are sufficient buffers defined, subsequent requests are not prevented from processing normally after an IOERR response. You should close all the LSRPOOL files or restart CICS as soon as possible. A description for message DFHFC0307 can be found in the CICS Transaction Server for z/OS, CICS Messages, Version 5 Release 4 pdf.
Temporary fix
Comments
APAR Information
APAR number
PI83313
Reported component name
CICS TS Z/OS V5
Reported component ID
5655Y0400
Reported release
100
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-06-20
Closed date
2017-08-18
Last modified date
2017-09-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
UI49681
Modules/Macros
DFHMEFAE
SK4T273600 |
Fix information
Fixed component name
CICS TS Z/OS V5
Fixed component ID
5655Y0400
Applicable component levels
R100 PSY UI49681
UP17/08/23 P F708
Fix is available
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Document Information
Modified date:
02 September 2017