PI81396: Unable to register a liberty server with product insights though an authentication required proxy.

Fixes are available

APAR status

Closed as program error.

Error description

The following errors are seen in the log:
FFDC1015I: An FFDC Incident has been created:
"java.io.IOException: Unable to tunnel through proxy. Proxy
returns "HTTP/1.1 407 Proxy Authentication Required"
com.ibm.ws.cloud.productinsights.common.RegisterTask.run
111"
W CWWKR0401W: The server cannot be registered. Server
registration with the IBM Cloud Product Insights service
will be attempted again within 5 minutes. The following
exception occurred: java.io.IOException: Unable to tunnel
through proxy. Proxy returns "HTTP/1.1 407 Proxy
Authentication Required"

Local fix

Problem summary

****************************************************************
* USERS AFFECTED:  All users of IBM WebSphere Application      *
*                  Server Liberty- Product Insights            *
****************************************************************
* PROBLEM DESCRIPTION: Unable to register a liberty server     *
*                      with product insights though an         *
*                      authentication required proxy.          *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
When registering a liberty server with product insights through
an authentication required proxy then the following errors are
seen in the log:
 FFDC1015I: An FFDC Incident has been created:
"java.io.IOException: Unable to tunnel through proxy. Proxy
returns "HTTP/1.1 407 Proxy Authentication Required"
com.ibm.ws.cloud.productinsights.common.RegisterTask.run 111"
 W CWWKR0401W: The server cannot be registered. Server
registration with the IBM Cloud Product Insights service will be
attempted again within 5 minutes. The following exception
occurred: java.io.IOException: Unable to tunnel through proxy.
Proxy returns "HTTP/1.1 407 Proxy Authentication Required"

Problem conclusion

SSL tunneling for a proxy connection was not handled properly.
The problem has been resolved. Additionally, if using  Java 8,
you may need to set a JVM property to allow basic authentication
tunneling. Set the property -
Djdk.http.auth.tunneling.disabledSchemes=''.

The fix for this APAR is currently targeted for inclusion in fix
pack 17.0.0.2.  Please refer to the Recommended Updates page for
delivery information:
http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980

Temporary fix

Comments

APAR Information

APAR number
PI81396
Reported component name
LIBERTY PROFILE
Reported component ID
5724J0814
Reported release
CD0
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-05-10
Closed date
2017-05-22
Last modified date
2017-05-22

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
LIBERTY PROFILE
Fixed component ID
5724J0814

Applicable component levels

RCD0 PSY
UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"CD0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 May 2022

Tips

PI81396: Unable to register a liberty server with product insights though an authentication required proxy.

Fixes are available

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

RCD0 PSY

Document Information

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