PI81375: MASTER SLAVE CONFIGURATION NOT WORKING IN 10.3

APAR status

• Closed as program error.

Error description

• After upgrade to 10.3 the master-slave setup for Controller
  application servers is not working anymore.
   The full error you get when starting the client is:
  
  System.Web.Services.Protocols.SoapException:
  System.Web.Services.
  Protocols.SoapException: Server was unable to process request.
  --->
  System.NullReferenceException: Object reference not set to an
  instance
  of an object.
     at
  Cognos.Controller.Proxy.CCRWS.ConnectionBusiness_SetSelectDb
  (String sGuid, String sUser, Boolean bSelectDb)
     --- End of inner exception stack trace ---
     at
  System.Web.Services.Protocols.SoapHttpClientProtocol.ReadRespons
  e
  (SoapClientMessage message, WebResponse response, Stream
  responseStream, Boolean asyncCall)
     at
  System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke
  (String methodName, Object[] parameters)
     at FrServerB.RemoteConnectionBusiness.SetSelectDb(String
  sGuid,
  String sUser, Boolean bSelectDb)
     at FrServerB.ConnectionBusiness.SetSelectDb(String sGuid,
  String
  sUser, Boolean bSelectDb)
     at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object
  Source, Object Description, Object HelpFile, Object HelpContext)
     at Cognos.Controller.Common.RaiseErrCli.RaiseError(Int32
  lErrNo,
  String sErrSource, String sErrDesc, String sErrHelpFile, Int32
  lErrHelpContext)
     at
  Cognos.Controller.Direct.ConnectionDirect.SetSelectDb(Boolean
  bSelectDb)
     at CCR.AppContext.SelectDb()
     at CCR.AppContext.Login()
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Master slave configuration not working in 10.3               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Controller 10.3 RP1                    *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG CONTROLLER

• Fixed component ID

  5724W24CO

Applicable component levels