IBM Support

PI81268: CLEARCASE EXPLORER GIVES "TROUBLE COMMUNICATING WITH VOB DATABASE \PROJECTS" AFTER BEING LEFT IDLE FOR A LONG PERIOD

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APAR status

  • Closed as program error.

Error description

  • When ClearCase Explorer has been used to access a UCM view, but
    then gets left idle for a long period, then on resumption
     it hangs for a short period and then gives "Trouble
    communicating with VOB database \projects"
     where "\projects" is the VOB tag of the UCM stream.
    

Local fix

  • Close "ClearCase Explorer" and open a new instance of it.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of ClearCase Explorer.                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When ClearCase Explorer has been used to access a UCM view,  *
    * but then gets left idle for a long period of time, then on   *
    * resumption it hangs for a short period and then gives:       *
    *                                                              *
    * "Trouble communicating with VOB database \<PVOB-tag>".       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase versions 8.0.1.16, 9.0.0.5 and
    9.0.1.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI81268

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-05-09

  • Closed date

    2017-09-19

  • Last modified date

    2017-12-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0"}]

Document Information

Modified date:
17 June 2021