PI80692: CANNOT RUN SAVED OUTPUT OF COGNOS ACTIVE REPORT FROM COGNOS CONNECTION WHEN ACCESSED VIA OPENPAGES

APAR status

• Closed as program error.

Error description

• Description:
  After an Active Report has been created and saved in the Cognos
  portal and the delivery method set to Save the report , when
  attempting to run that report from Cognos Connection within the
  OpenPages portal, by clicking on the report link, the browser
  window pops up but the result is never displayed.  The behaviour
  is slightly different on the three main browsers but all throw
  an error.
  
  As an extra piece of info, when running the report in FireFox
  through FireBug, the following error is being displayed in the
  console:
  
  
  If the cognos portal is accessed directly, the saved active
  report output can be viewed .
  If the user right clicks on the report link in cognos portal and
  selects open in new window the saved output will display..
  Error only occurs with saved active report output, works with
  active report set to run.
  
  Prerequisites:
  
  OpenPages 7.2.0.4 with Solutions
  
  Create Cognos Active Report
  1. Login the OpenPages application as OpenPagesAdministrator.
  2. Start Cognos Report Studio by clicking on the Reporting >
  Cognos Report Studio
  3. 3. When prompted for package just pick OPENPAGES_REPORTS_V6
  4. For the next prompt pick Create New
  5. For the New prompt pick Blank Active Report:
  6. Drag and drop a List from the Tools tab in the left-hand
  pane:
  7. Drag and drop
  [DEFAULT_REL].[SOXBUSENTITY_GPC].[CEN_ENTITY_ID] from the
  metadata tree (so just to have something showing in the report)
  8. Save the report, with a name and put in folder location (for
  example Public Folders ):
  
  Steps to Reproduce:
  
  1. Login as OpenPagesAdministrator.
  2. Pop up the Cognos portal by clicking on Reporting >  Cognos
  Connection
  3. Navigate to the folder where the report has been saved.
  4. Click on the Run with options icon corresponding to the
  saved report:
  5. In the ensuing view, select Save the report for
  Delivery:, then click Run
  6. In the next view  click OK to confirm the report should be
  run
  
  7. In the portal view thats being subsequently displayed, click
  on the link corresponding to the report in question to run that
  report:
  Depending on the browser type, the report viewer  is either
  empty or it displays a browser error message:
  
  IE11: Cannot set property of 'innerHTML' of null
  

Local fix

Problem summary

• Customers should download OpenPages 7.4 from Passport
  Advantage. See the following document for details on obtaining
  OpenPages 7.4:
  http://www.ibm.com/support/docview.wss?uid=swg24044421
  

Problem conclusion

• This isue is fixed in 7.4 with our upgrade to Cognos 11, this
  has been resolved.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• 999
  

Fix information

• Fixed component name

  COG ADMINISTRAT

• Fixed component ID

  5724W12AD

Applicable component levels