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PI78627: Analytics Social UI throws an exception after logging in

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APAR status

  • Closed as program error.

Error description

  • When user try to log in to the out of the box Analytics social
link as /ui/analytics/social, it throws exception of
<message>FFQEP0002E An error occurred when processing a remote
API.
The reason is : FFQEP1802E The search server could not find a
specified
family analyticssocial in the store ESPrefStore</message>

Local fix

  • 1. Stop search server using "esadmin searchserver.node1 stop".
2. Update
$ES_NODE_ROOT/master_config/searchserver/kvstore.properties and
add "analyticssocial" at the end of the
dvstore.preferences.families property like below:
---
kvstore.preference.families=searchdefault,searchicn,searchmobile
,searchsocial,analyticsdefault,analyticsadvanced,analyticsmobile
,analyticsicn,analyticseqw,analyticsmarket,analyticsvoc,analytic
srdf,analyticsvision,analyticssocial
---
3. Eexecute "esadmin config sync" command.
4. Restart search server using "esadmin searchserver.node1
start".

Problem summary

  • Code was changed to fix this problem.

Problem conclusion

  • Fixed in IBM Watson Explorer Analytical Component Version 11.0.2
 Fix Pack 1.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI78627
    • 

  • Reported component name
    WE CONT ANA MIN
    • 

  • Reported component ID
    5725I17MN
    • 

  • Reported release
    B02
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2017-03-22
    • 

  • Closed date
    2018-11-01
    • 

  • Last modified date
    2018-11-01
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WE CONT ANA MIN
    • 

  • Fixed component ID
    5725I17MN
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8NLW","label":"IBM Watson Explorer"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B02","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            01 November 2018
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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