PI78506: DOC: FPWSE1083E ENCOUNTERED WHEN SENDING APNS NOTIFICATION THROUGH A PROXY SERVER

APAR status

• Closed as duplicate of another APAR.

Error description

• Conponents affected: Foundation Server, Push and Firewall Proxy
  Firewall proxy rules must account for APNS Sandbox and
  Production endpoints.
  
  When establishing proxy rule definitions for APNS in DataPower,
  or other Firewalls, care must be taken to account for both the
  sandbox and production APNS endpoints and ports.  Failure to do
  so may cause messages to one endpoint to fail and require
  manual configuration of the proxy rule when transitioning a
  Foundation application from development into production.
  Apple APNS allocates two systems that separate development and
  production Push activity.  These systems are called "sandbox"
  and "production respectively and each has its own endpoint
  (hostname and ports).  In Foundation 8.0, the APNS
  configuration as specified in the Operations Console determines
  which endpoint is used.  In Foundation 7.1 and earlier, this is
  determined by the name of the certificate used.
  As of this writing, the endpoints are as follows:
  Sandbox
  endpoint: gateway.sandbox.push.apple.com:2195
  Production endpoint: gateway.push.apple.com:2195
  For Foundation's Push functionality to operate, first, the
  deployment architecture and configuration must allow the
  Foundation servers to communicate access the internet with
  these endpoints.  If this is not enabled by default, then
  proxies can be configured at the firewall to forward the
  requests from MFP server and pass back the responses from APNS.
   But when a proxy is configured, for instance in DataPower,
  care must be taken to ensure that messages are sent to their
  correct endpoint (sandbox vs. production).  If the proxy rule
  is set up such that all Push messages are forwarded to a
  specific endpoint, then when the intended destination is
  changed in the Foundation configuration, the proxy rule MUST
  also be changed.  Otherwise, notifications will be sent to the
  incorrect endpoint producing errors in the logs like the
  following:
  FPWSE1083E: Failure sending Apple Push Notification Service
  (APNS) notification with identifier 1, device token: <device
  token>.
  com.notnoop.exceptions.ApnsDeliveryErrorException: Failed to
  deliver notification with error code 8
  

Local fix

• Examine Firewall Proxy rules and ensure that they account for
  the APNS Sandbox and Production endpoints.
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is a duplicate of PI78502
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels