IBM Support

PI78148: SRVE0014E FROM DYNACACHE COMPONENT AFTER UPGRADING

Fixes are available

9.0.0.4: WebSphere Application Server traditional V9.0 Fix Pack 4
PI78148: SRVE0014E from dynacache component after upgrading
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
17.0.0.3: WebSphere Application Server Liberty 17.0.0.3
17.0.0.4: WebSphere Application Server Liberty 17.0.0.4
18.0.0.1: WebSphere Application Server Liberty 18.0.0.1
18.0.0.2: WebSphere Application Server Liberty 18.0.0.2
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
18.0.0.3: WebSphere Application Server Liberty 18.0.0.3
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
18.0.0.4: WebSphere Application Server Liberty 18.0.0.4
19.0.0.1: WebSphere Application Server Liberty 19.0.0.1
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
19.0.0.2: WebSphere Application Server Liberty 19.0.0.2
19.0.0.3: WebSphere Application Server Liberty 19.0.0.3
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
19.0.0.4: WebSphere Application Server Liberty 19.0.0.4
19.0.0.5: WebSphere Application Server Liberty 19.0.0.5
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
19.0.0.6: WebSphere Application Server Liberty 19.0.0.6
19.0.0.7: WebSphere Application Server Liberty 19.0.0.7
19.0.0.8: WebSphere Application Server Liberty 19.0.0.8
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
19.0.0.9: WebSphere Application Server Liberty 19.0.0.9
19.0.0.10: WebSphere Application Server Liberty 19.0.0.10
19.0.0.11: WebSphere Application Server Liberty 19.0.0.11
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
19.0.0.12: WebSphere Application Server Liberty 19.0.0.12
20.0.0.1: WebSphere Application Server Liberty 20.0.0.1
20.0.0.2: WebSphere Application Server Liberty 20.0.0.2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
20.0.0.3: WebSphere Application Server Liberty 20.0.0.3
20.0.0.4: WebSphere Application Server Liberty 20.0.0.4
20.0.0.5: WebSphere Application Server Liberty 20.0.0.5
20.0.0.6: WebSphere Application Server Liberty 20.0.0.6
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
20.0.0.7: WebSphere Application Server Liberty 20.0.0.7
20.0.0.8: WebSphere Application Server Liberty 20.0.0.8
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
20.0.0.9: WebSphere Application Server Liberty 20.0.0.9
20.0.0.10: WebSphere Application Server Liberty 20.0.0.10
20.0.0.11: WebSphere Application Server Liberty 20.0.0.11
20.0.0.12: WebSphere Application Server Liberty 20.0.0.12
9.0.5.6: WebSphere Application Server traditional Version 9.0.5 Fix Pack 6

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • SRVE0014E from dynacache component after upgrading the
    WebSphere Application Server to 7.0.0.43 or 8.5.5.11
    
    ###
    [3/9/17 14:56:11:935 UTC] 000000d1 ServletWrappe E
    com.ibm.ws.webcontainer.servlet.ServletWrapper service
    SRVE0014E:
    Uncaught service() exception root cause
    /xxxxxx.jsp:
    javax.servlet.ServletException
    at
    com.ibm.ws.cache.servlet.CacheHook.handleCacheMiss(CacheHook.jav
    a:979)
    at
    com.ibm.ws.cache.servlet.CacheHook.handleCacheableFragment(Cache
    Hook.jav
    a:779)
    at
    com.ibm.ws.cache.servlet.CacheHook.handleFragment(CacheHook.java
    :545)
    at
    com.ibm.ws.cache.servlet.CacheHook.handleServlet(CacheHook.java:
    255)
    at
    com.ibm.ws.cache.servlet.ServletWrapper.service(ServletWrapper.j
    ava:259)
    at
    com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr
    apper.ja
    va:1233)
    ###
    
    WebSphere Application Server v8.5.5.11
    Distributed operating systems.
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server using servlet caching.               *
    ****************************************************************
    * PROBLEM DESCRIPTION: A ServletException is thrown to the     *
    *                      client when processing a cache miss.    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    A request attribute can be set to inform servlet caching not
    to cache the response output. If the attribute is set then
    servlet caching throws a ServletException back to the
    client.
    

Problem conclusion

  • Servlet caching will no longer throw the ServletException if
    the application sets the request attribute.  Servlet caching
    will simply not cache the response output.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 7.0.0.45, 8.0.0.14, 8.5.5.12, 9.0.0.4 and 17.0.0.3.
    Please refer to the Recommended Updates page for delivery
    information:
    
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI78148

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-14

  • Closed date

    2017-03-30

  • Last modified date

    2017-10-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

  • R800 PSY

       UP

  • R850 PSY

       UP

  • R900 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"850"}]

Document Information

Modified date:
17 June 2021