PI77697: IHS V9 INSTALL NOT CREATING SERVICE CORRECTLY

9.0.0.4: WebSphere Application Server traditional V9.0 Fix Pack 4
9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
WebSphere Application Server traditional 9.0.5.6
9.0.5.7: WebSphere Application Server traditional Version 9.0.5 Fix Pack 7
9.0.5.8: WebSphere Application Server traditional Version 9.0.5.8
9.0.5.9: WebSphere Application Server traditional Version 9.0.5.9
9.0.5.10: WebSphere Application Server traditional Version 9.0.5.10
9.0.5.11: WebSphere Application Server traditional Version 9.0.5.11

APAR status

• Closed as program error.

Error description

• IBM HTTP Server v9 install does not create a Windows service
  with the non-system account specified during installation
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  All IBM WebSphere Application Server V9.0   *
  *                  Installation Manager users                  *
  ****************************************************************
  * PROBLEM DESCRIPTION: Windows service is not created after    *
  *                      Installation Manager installs IHS v9    *
  *                      with non-system account.                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  A windows service should be created after IHS v9 is installed
  successfully by Installation Manager. However, it is not
  created without any Installation Manager error or warning
  messages.
  

Problem conclusion

• This is caused by the missing of the postinstall IUs which
  create windows services. The fix is to add these IUs in
  Installation Manager postinstall phase.
  
  The fix for this APAR is currently targeted for inclusion in
  fix pack 9.0.0.4.  Please refer to the Recommended
  Updates page for delivery information:
  http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  IBM HTTP SERVER

• Fixed component ID

  5724J0801

Applicable component levels

• R900 PSY

     UP