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PI77578: ClearQuest Full-Text Search update mode indexer fails on large/complex oplogs

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • ClearQuest Full Text Search Update Indexing is not working. FTS
    Update Mode Record Extractor fails as it encounters with large
    oplogs that cause silent failures.
    
    It is observed that it happens for just doing 1 oplog per pass
    and it hits that problematic oplog which is bigger in size.
    
    Testing with GetOplog in a test scenario with a known
    problematic oplog causes:
    
    CRMCU0101E OutOfMemory
    (\bugbert.src\cqobjectmodel\cqsession.cpp, Unknown Type, 0
    bytes) at \bugbert.src\cqobjectmodel\cqsession.cpp:3327.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ClearQuest Full Text Search indexing may fail when a record  *
    * containing a large amount of data is submitted or modified.  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 9.0.0.5 and 9.0.1.1
    The Full Text Search index operation was improved to reduce the
    amount of memory needed to process record changes.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI77578

  • Reported component name

    CLRQUEST MSITE

  • Reported component ID

    5724G3700

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-03

  • Closed date

    2017-09-14

  • Last modified date

    2017-09-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLRQUEST MSITE

  • Fixed component ID

    5724G3700

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSUTY2","label":"Rational ClearQuest MultiSite"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
18 October 2021