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PI77042: UNABLE TO CREATE AUTOMATIC VIEW IN CLEARTEAM EXPLORER WHEN HTTP_PROXY ENVIRONMENT VARIABLE IS SET ON CTE CLIENT

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APAR status

  • Closed as program error.

Error description

  • The following error occurs in Rational ClearTeam Explorer (CTE)
    when a you try to create an automatic view:
    
    CcException: Status code: 20034; status message: Unable to
    complete RPC to WAN server.Status code from RPC = 503
          reason:   conflict
          resource: null
    
    The error occurs when the environment variable named http_proxy
    (or the https_proxy variable or both) exists on the CTE client.
    The rview_agent process that is generated when tryng to create
    an automatic view should ignore the http_proxy variable, and
    only use the proxy details specified in the CTE GUI (Windows >
    Preferences > IBM Rational ClearTeam Explorer > Connections),
    or, if it is being used, the CM API.  Despite this, the
    rview_agent process sends a request to the url specified in the
    http_proxy variable.  That request fails and generates the HTTP
    503 error.
    
    The same behavior occurs when trying to create the automatic
    view from the command-line with the rcleartool mkview command.
    
    To reproduce in CTE 8.0.1.13 or 9.0.0.3
    
    1. Create the user environment variable http_proxy and set its
    value to the http://ServerName:PortNumber of a server unrelated
    to the Automatic View server
    2. Reboot the CTE client
    3. After rebooting, open CTE and login to the Automatic View
    server
    4. Try to create an automatic view.
    

Local fix

  • Delete the http_proxy variable
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of ClearCase automatic views.                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ClearCase users cannot create or use automatic views if the  *
    * "http_proxy" environment variable is set.                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase versions 8.0.1.15, 9.0.0.5 and
    9.0.1.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI77042

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-22

  • Closed date

    2017-09-19

  • Last modified date

    2017-09-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP

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Document Information

Modified date:
19 September 2017