PI76801: CLEAN/FRESH INSTALL OF IBM SPSS DEPLOYMENT MANAGER THICK CLIENT WILL FAIL TO RETRIEVE ADAPTER UPDATES FROM THE C&DS SERVER.

APAR status

• Closed as fixed if next.

Error description

• On a brand new installation of IBM SPSS Deployment Manager Thick
  Client 8.0, it has been observed that it fails to receive any
  adapter updates that have been made on the C&DS Server host.
  
  
  Starting the DM Client and connecting to C&DS Server host, the
  expected behaviour is that the client will receive the latest
  adapter updates from C&DS and install it to the local machine.
  
  
  To reproduce this problem:
  Step 1:  Perform fresh install of CADS 8 on Windows 2012 with
  DB2 database and Websphere 8.5.5.10 app server.  No Modeler
  Adapters installed.  Initial connection made from DM client, but
  no update received (as expected).
  
  Step 2: Install Modeler 18 Adapters (GA).  Connected from DM
  client and received update.  Restarted DM client and was able to
  see Modeler Server as an option for a new server resource
  definition (this is the method I used throughout to confirm the
  adapter update was properly installed).
  
  Step 3 Install Modeler 18 Adapters Fix Pack 1.  Connect from DM
  client which already had Modeler 18 GA Adapter update.  I
  received a package update notice and restarted DM Client and as
  expected adapter appeared installed.
  
  Step 4.  Reverted to a completely clean DM client and connected
  to server.  No update received.  Update apparently failed.
  
  Step 5 Uninstall Modeler Adapters and then install back to GA
  level.  Connected to server from clean DM client.  No update
  received, so again failed update.
  

Local fix

• There are a number of workarounds available to resolve this
  issue:
  
  Workaround 1)
  * Delete the folder
  <C&DS_Server_Install>\\components\pemplugins\update\com.spss.mgm
  t.modeler.feature_8.0.0.0_site,
  * Only leave the com.spss.mgmt.modeler.feature_8.0.0.1_site
  
  Workaround 2)
  * Comment out the line: '<child
  location="./com.spss.mgmt.modeler.feature_8.0.0.0_site"/>' in
  compositeArtifacts.xml and compositeContent.xml.
  
  For both workarounds, you can restart the SPSS C&DS Deployment
  Manager thick client application without restarting the SPSS
  C&DS Server. The Deployment Manager client should get the plugin
  correctly.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See above                                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to C&DS 8.1.1                                        *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

• This issue has been reported to the IBM SPSS Collaboration and
  Deployment Services development team and will be addressed in a
  future release of our product.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R800 PSN

     UP