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PI76789: HTTPS REQUESTS FAIL WITH A 500 INTERNAL SERVER ERROR WITH THE 64-BIT PLUGIN ON WINDOWS.

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APAR status

  • Closed as program error.

Error description

  • The 64-bit Windows plugin fails to load the GSK security
    library causing HTTPS requests to fail. This happens because
    the plugin tries to load the 32-bit GSK library instead of the
    64-bit library. An error message similar to the following can
    be found the plugin log:
    
    ERROR: lib_security: loadSecurityLibrary: Failed to load gsk
    library from C:\Program Files\IBM\WebSphere\Plugins\gsk8\gsk8_32
    ERROR: ws_transport: transportInitializeSecurity: Unable to
    load security library
    ERROR: ws_server: serverAddTransport: Failed to initialize
    security. Secure transports are not possible.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of IBM HTTP Server (powered by        *
    *                  Apache)                                     *
    *                  WAS Plugin (64-bit only) on Windows         *
    ****************************************************************
    * PROBLEM DESCRIPTION: The 64-bit Windows plugin fails to      *
    *                      load                                    *
    *                      the GSK security library causing HTTPS  *
    *                      requests to fail.                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The 64-bit Windows plugin fails to load the GSK security
    library causing HTTPS requests to fail. This happens because
    the plugin tries to load the 32-bit GSK library instead of the
    64-bit library. An error message similar to the following can
    be found the plugin log:
    ERROR: lib_security: loadSecurityLibrary: Failed to load gsk
    library from C:\Program
    Files\IBM\WebSphere\Plugins\gsk8\gsk8_32
    ERROR: ws_transport: transportInitializeSecurity: Unable to
    load security library
    ERROR: ws_server: serverAddTransport: Failed to initialize
    security. Secure transports are not possible.
    

Problem conclusion

  • The 64-bit Windows WAS plugin was updated to load the 64-bit GSK
    library instead of the 32-bit library.
    
    This fix is targeted for IBM HTTP Server fix packs:
    - 9.0.0.6
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI76789

  • Reported component name

    WAS IHS 64BIT P

  • Reported component ID

    5655I3511

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-02-18

  • Closed date

    2017-12-07

  • Last modified date

    2017-12-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WAS IHS 64BIT P

  • Fixed component ID

    5655I3511

Applicable component levels

  • R850 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"850","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
19 November 2021