PI75373: ERROR ⠜EXCEPTION⠝ WHEN IMPORTING RECORDS AND SAVING CONFIGURATION

Rational ClearQuest Fix Pack 5 (9.0.0.5) for 9.0
Rational ClearQuest Fix Pack 1 (9.0.1.1) for 9.0.1
Rational ClearQuest Fix Pack 2 (9.0.1.2) for 9.0.1
Rational ClearQuest Fix Pack 6 (9.0.0.6) for 9.0
Rational ClearQuest Fix Pack 3 (9.0.1.3) for 9.0.1
Rational ClearQuest Fix Pack 4 (9.0.1.4) for 9.0.1
Rational ClearQuest Fix Pack 5 (9.0.1.5) for 9.0.1
Rational ClearQuest Fix Pack 6 (9.0.1.6) for 9.0.1
Rational ClearQuest Fix Pack 7 (9.0.1.7) for 9.0.1
Rational ClearQuest Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearQuest Fix Pack 9 (9.0.1.9) for 9.0.1

APAR status

• Closed as program error.

Error description

• If we try to import a record from a domain account, the import
  fails. The ClearQuest importer tries to create a file in the
  Directory
  C:\Users\<USER>\.Rational\ClearQuest\rcp\.metadata\.plugins\com.
  ibm.rational.clearquest.importtool.ui\  with the name
  <DOMAIN\USER,
  REPOSITORY@DATABASE_config_record-fieldmapping.xml>. It fails
  because the "\" is an illegal character in a filename.
  
  A file with a&#226; &#157;\&#226; &#157; in the filename on windows cannot be
  created as per below microsoft documentation :
  
  https://msdn.microsoft.com/en-us/library/windows/desktop/aa36524
  7(v=vs.85).aspx
  
  Workaround: On removing the check from the &#226; &#156;Save
  Configuration&#226; &#157; just before the finish the import. The record
  get imported.
  The import itself does not fail, it is the action of saving the
  import configuration that fails
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ClearQuest Eclipse                                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The operation of importing records in ClearQuest Eclipse     *
  * with the save configuration option selected fails if the     *
  * current user is logged into a ClearQuest defined (ldap)      *
  * domain.  The configuration file generated in this case       *
  * contains the user's login credentials plus domain separated  *
  * by a backslash.  The backslash is not a legal filename       *
  * character which causes this failure.                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• A fix is available in ClearQuest 9.0.0.5 and 9.0.1.1
  In this case, the backslash is converted to an underscore and
  the operation of importing records and saving the configuration
  file now succeeds.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CQ&CQ MSITE WIN

• Fixed component ID

  5724G3800

Applicable component levels

• R801 PSY

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