Fixes are available
9.0.0.4: WebSphere Application Server traditional V9.0 Fix Pack 4
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
WebSphere Application Server traditional 9.0.5.6
9.0.5.7: WebSphere Application Server traditional Version 9.0.5 Fix Pack 7
9.0.5.8: WebSphere Application Server traditional Version 9.0.5.8
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
9.0.5.9: WebSphere Application Server traditional Version 9.0.5.9
9.0.5.10: WebSphere Application Server traditional Version 9.0.5.10
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21
9.0.5.11: WebSphere Application Server traditional Version 9.0.5.11
APAR status
Closed as program error.
Error description
Non-admin users cannot export HPEL logs when log format is set to Basic or Advanced The error seen is: ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: An exception was thrown by one of the service methods of the servlet [Instance List Servlet] in application [isclite]. Exception created : [javax. management.JMRuntimeException: ADMN0022E: Access is denied for the getLogLists operation on HPELControlService MBean because of insufficient or empty credentials. at com.ibm.ws.management.connector.soap.SOAPConnectorClient. handleAdminFault(SOAPConnectorClient.java:959)
Local fix
Use a admin user to export the logs or for non-admin users change the log format to "Binary format(readable by LogViewer)". This will output a binary log repository.
Problem summary
**************************************************************** * USERS AFFECTED: All users of IBM WebSphere Application * * Server * **************************************************************** * PROBLEM DESCRIPTION: Non-administrator users can not export * * High Performance Extensible Logging * * (HPEL) * * logs, when the log format is set to * * Basic * * or Advanced from the administrative * * Console. * **************************************************************** * RECOMMENDATION: * **************************************************************** When users that have non-administrator roles set are logged into the administrative console, and try to export the HPEL logs with the log format set to either Basic or Advanced, they see the following pop-up error message: "An error occurred during fetch of message detail. Please ensure that you are connected to the network and you can access the server. Review server logs for further analysis."
Problem conclusion
The HPEL log exporting code has been fixed to allow non- administrator users to export the logs for all log formats from the administrative console. The fix for this APAR is currently targeted for inclusion in fix packs 8.5.5.12 and 9.0.0.4. Please refer to the Recommended Updates page for delivery information: http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
Temporary fix
Comments
APAR Information
APAR number
PI73425
Reported component name
WEBS APP SERV N
Reported component ID
5724H8800
Reported release
850
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-12-07
Closed date
2017-01-12
Last modified date
2017-01-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBS APP SERV N
Fixed component ID
5724H8800
Applicable component levels
R850 PSY
UP
Document Information
Modified date:
04 May 2022