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PI69461: UNINSTALL OF CLEARQUEST REMOVES THE IBMLDAP_ALTHOME SYSTEM VARIABLE THAT IS ALSO USED BY DOORS CLIENT.

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APAR status

  • Closed as program error.

Error description

  • The uninstall of ClearQuest client removes the IBMLDAP_ALTHOME
    system variable that is also used by the DOORS client.
    This results in the DOORS client failing to start.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If you have ClearQuest installed with another product like   *
    * DOORs which uses the IBMLDAP_ALTHOME system variable,        *
    * uninstalling CQ removes the variable.  DOORs is then unable  *
    * to start.                                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 9.0.0.5 and 9.0.1.1
    When uninstalling ClearQuest, the IBMLDAP_ALTHOME system
    variable is no longer removed if it's needed by another
    application like DOORs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI69461

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-09-20

  • Closed date

    2017-09-14

  • Last modified date

    2017-09-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
19 October 2021