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PI66613: UNABLE TO REMOVE ITEMS FROM LIST CONTROLS WHEN USING "LIST VIEW"LAYOUT IN CQWEB 9001

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APAR status

  • Closed as program error.

Error description

  • When working with the Web client with layout mode "list view"
    the button "Remove" is not enable to remove the items of the
    control lists.
    In this mode ClearQuest does not allow to remove items from the
    lists controls.
    
    Steps to reproduce the problem from a database based on the OOB
    schema "Defect Tracking" v1
    
    step1: Connect to the database listview\SMPL through CQWeb using
    FireFox
    step2: Create a new defect with control "New Defect"
    step3: In the submit form switch to "list view" layout
    step4: Enter a Headline and severity for the new Defect
    step4: Create a new customer using the button "New" from the
    control "Customer" of the Defect
    step5: Once you have filed the fields of the customer record,
    submit it with "Save and Close"
    step6: Submit the new defect with "Save"
    step7: Click on "Modify" to remove the customer entry from the
    Defect
    sep8: Select the customer entry is the "customer" control of the
    Defect
    ->The button "Remove" is greyed out
    
    Only a switch to "Tabbed view" layout allows to remove the items
    from the lists controls that cannot be removed with "List view"
    layout.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In ClearQuest Web, items in the List controls cannot be      *
    * removed when the List View layout of the record is applied.  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.14 and 9.0.0.4.
    In ClearQuest Web, items in the List controls can now be removed
    when the List View layout of the record is applied.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI66613

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-07-28

  • Closed date

    2017-03-20

  • Last modified date

    2017-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"900","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 October 2021