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PI64629: HERE IS NO RESPONSE WHEN USING HLL/WB(RDZ) AND CLEARTEAM EXPLORER.

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APAR status

  • Closed as program error.

Error description

  • When you are working in IBM Rational Developer for z Systems
    HLL/WB in a ClearTeam Explorer perspective, you may find that
    the system may become unresponsive.
    
    This behavior has occurred when you have worked successfully and
    then moved on to a diiferent task and then go back to CTE , for
    example ClearTeam Navigator to continue working,  You will find
    that this is no longer responsive.
    
    WORKAROUND:
    
    The problem is resolved when you  force shutdown and restarted
    HLL/WB(RDz).
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * User of IBM ClearTeam Explorer.                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * IBM Rational ClearTeam Explorer may become unresponsive if   *
    * the server authentication expires and the user has the       *
    * preference set to store and reuse the login credentials.     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase versions 8.0.1.12 and 9.0.0.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI64629

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-21

  • Closed date

    2016-09-19

  • Last modified date

    2016-09-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R801 PSY

       UP

  • R900 PSY

       UP

[{"Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801"}]

Document Information

Modified date:
09 September 2021