IBM Support

PI64143: ISADC TOOL NOT WORKING PROPERLY FOR MULTIPLE OPTIONS

Fixes are available

9.0.0.1: WebSphere Application Server traditional V9.0 Fix Pack 1
9.0.0.2: WebSphere Application Server traditional V9.0 Fix Pack 2
9.0.0.3: WebSphere Application Server traditional V9.0 Fix Pack 3
9.0.0.4: WebSphere Application Server traditional V9.0 Fix Pack 4
9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
WebSphere Application Server traditional 9.0.5.6
9.0.5.7: WebSphere Application Server traditional Version 9.0.5 Fix Pack 7
9.0.5.8: WebSphere Application Server traditional Version 9.0.5.8
9.0.5.9: WebSphere Application Server traditional Version 9.0.5.9
9.0.5.10: WebSphere Application Server traditional Version 9.0.5.10

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APAR status

  • Closed as program error.

Error description

  • The IBM Support Assistant Data Collector (ISADC) tool to
    collect troubleshooting data for problem determination is not
    working for various options
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: ISADC tool fails with an unrecoverable  *
    *                      error message                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When running the IBM Support Assistant Data Collector (ISADC)
    tool, it encounters an unrecoverable error and the process is
    aborted The ISADC log file indicates an internal variable
    ${was.enhanced.root} is not resolved.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI64143

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-14

  • Closed date

    2016-09-13

  • Last modified date

    2016-09-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
06 December 2021