IBM Support

PI64086: HELP LINK ON WELCOME PAGE POINTS TO 8.5.5 HELP INSTEAD OF 9.0.0 HELP.

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APAR status

  • Closed as program error.

Error description

  • The url that the console uses to point to the help uses the
    855 path instead of the 900 path.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server using the administrative user help   *
    *                  links.                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: The default link for the help page on   *
    *                      the landing page of the console         *
    *                      points to the 8.5.5 help pages.         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The console did not update its help link when the Websphere
    Help was updated to Knowledge Center.  The hardcoded link had
    to be changed to point to the Version 9 Knowledge Center pages.
    

Problem conclusion

  • The hard coded url for the Websphere help was modified to
    point to the Version 9 Knowledge Center for Version 9.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 9.0.0.1.  Please refer to the Recommended Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI64086

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-13

  • Closed date

    2016-07-18

  • Last modified date

    2016-07-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"900","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
17 October 2021