IBM Support

PI64084: MICROSOFT WINDOWS START MENU ITEMS ARE CONFUSING WHEN MULTIPLE PROFILES CREATED

Fixes are available

9.0.0.1: WebSphere Application Server traditional V9.0 Fix Pack 1
9.0.0.2: WebSphere Application Server traditional V9.0 Fix Pack 2
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
9.0.0.3: WebSphere Application Server traditional V9.0 Fix Pack 3
9.0.0.4: WebSphere Application Server traditional V9.0 Fix Pack 4
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
WebSphere Application Server traditional 9.0.5.6
9.0.5.7: WebSphere Application Server traditional Version 9.0.5 Fix Pack 7
9.0.5.8: WebSphere Application Server traditional Version 9.0.5.8
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
9.0.5.9: WebSphere Application Server traditional Version 9.0.5.9
9.0.5.10: WebSphere Application Server traditional Version 9.0.5.10
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21
9.0.5.11: WebSphere Application Server traditional Version 9.0.5.11

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Microsoft Windows Start Menu items for card based menus
    (Windows 8, 10) are confusing when multiple profiles are
    created. Appending the profile names to the shortcuts to
    resolve the issue.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of IBM WebSphere Application          *
    *                  Server V8.5 and V9.0 Profile Management     *
    *                  Tool on Microsoft Windows systems.          *
    ****************************************************************
    * PROBLEM DESCRIPTION: On newer Windows systems, start menu    *
    *                      shortcuts may only be one or two        *
    *                      levels deep, resulting in identical,    *
    *                      shortcut names.                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    For Microsoft Windows systems containing "tiles" (that is,
    Windows 8) or subdirectory level restrictions (Windows 10),
    there can no longer be nested folder structures for program
    shortcuts. As a result, shortcut names that were separated by
    folder structures would appear identical to each other.
    

Problem conclusion

  • The shortcut names were renamed to contain profile-specific
    information such as the profile name they belong to.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 8.5.5.11 and 9.0.0.1.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI64084

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-13

  • Closed date

    2016-09-13

  • Last modified date

    2016-09-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R850 PSY

       UP

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 May 2022