IBM Support

PI64067: CQ LICENSES NOT RELEASED AFTER CONFIGURED LICENSE TIME-OUT

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • On CQWeb environments with a CQWeb session time-out set to a
    higher value than the license-time out, CQ licenses
    corresponding to inactive session are only released after the
    CQWeb session time-out occurs and not after the (earlier)
    license time-out.
    For example, if the licenses are set to time-out after 30
    minutes and the CQWeb session is set to time-out after 90
    minutes, if a user logs in to CQWeb and does not do anything
    else, the license is only released after 90 minutes, instead of
    the expected 30 minutes.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If the ClearQuest Web session time-out is set to a higher    *
    * value than the license-time out, licenses for inactive CQ    *
    * Web sessions are only released when the CQ session time-out  *
    * occurs and not after the (earlier) license time-out.  This   *
    * could cause CQ Web users to consume too many licenses during *
    * busy times of the day.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.1.12 and 9.0.0.2
    Rational Common Licensing has been fixed so that inactive
    ClearQuest Web sessions are now released correctly according the
    the license time-out value as opposed to the higher web session
    time-out value.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI64067

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-13

  • Closed date

    2016-09-22

  • Last modified date

    2016-09-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
22 September 2016