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PI64012: UNABLE TO DELIVER IN CLEARQUEST ENABLED UCM V. 9.0 OR 9.0.0.1

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APAR status

  • Closed as program error.

Error description

  • If a user attempts to perform a deliver from IBM Rational
    ClearTeam Explorer (CTE) v. 9.0 in a ClearQuest (CQ)  enabled
    Unified Change Management (UCM) Project, the following error
    occurs:
    
    CRMAP7009: Command "deliver" failed: CRMSV1134: Unable to
    deliver stream "SourceStreamName": error detected by ClearCase
    subsystem
    
    CCRC WAN Server: Warning: Please ensure that the target snapshot
    view "TargetStreamViewName" is up to date and free of hijacked
    files.
    
    CCRC WAN Server: Error: "CRVSV0078E Error from RPC server:
    CRVSV0751E Server error: Unexpected exception:
    CRMUD0082E Execution of a hook failed during the action Assign.
    It was the ACTION_INITIALIZATION hook attached to the
    UCMUtilityActivity "SAMPL00000009".
    The reason for the failure was: This operation is no longer
    supported for use with the ClearQuest native client connections.
    Please search the ClearCase documentation for "Using the
    ClearQuest OSLC REST interface with ClearCase UCM".
    "
    CCRC WAN Server: Error: Unable to work on the integration
    activity in ClearQuest.
    CCRC WAN Server: Error: Unable to set to integration activity.
    CCRC WAN Server: Error: Unable to do integration.
    CRMSV1134: Unable to deliver stream "SourceStreamName": error
    detected by ClearCase subsystem
    
    CCRC WAN Server: Warning: Please ensure that the target snapshot
    view "TargetStreamViewName" is up to date and free of hijacked
    files.
    CCRC WAN Server: Error: "CRVSV0078E Error from RPC server:
    CRVSV0751E Server error: Unexpected exception: CRMUD0082E
    Execution of a hook failed during the action Assign.  It was the
    ACTION_INITIALIZATION hook attached to the UCMUtilityActivity
    "SAMPL00000009".  The reason for the failure was:
    This operation is no longer supported for use with the
    ClearQuest native client connections.  Please search the
    ClearCase documentation for "Using the ClearQuest
    
    OSLC REST interface with ClearCase UCM".
    "
    CCRC WAN Server: Error: Unable to work on the integration
    activity in ClearQuest.
    CCRC WAN Server: Error: Unable to set to integration activity.
    CCRC WAN Server: Error: Unable to do integration.
    
    
    The error occurs:
    1. When the target view is an automatic, dynamic, snapshot or
    web view (even though the error message itself refers to the
    "target snapshot view")
    2. If the user has run crmregister to use the ClearQuest OSLC
    REST interface with ClearCase UCM
    3. In ClearCase Explorer and Project Explorer as well, when
    using a dynamic or snapshot view as the target stream view.
    
    The error does not occur
    1. During regular checkout or checkin
    2. In UCM Projects that are not enabled with ClearQuest
    
    
    
    To reproduce the issue
    1. Set-up a one-image environment with the prerequisite
    WebSphere software and configure a Web-Plugin for IBM HTTP
    Server
    2. Install ClearCase and ClearQuest v. 9.0 including the
    following features: ClearQuest Web Server, CCRC WAN Server,
    Automatic View Client & WAN Server
    3. For ClearQuest, create
       a. ClearQuest Schema Repository, such as 9.0.0
       b. ClearQuest User Database, such as SAMPL
       c. Any desired ClearQuest user ids
    4. Create a cq-db-mapfile.conf in the <ClearCase>\config\ccrc
    directory that includes a line for the SAMPL ClearQuest database
    5. Run crmregister with the -url parameter for the SAMPL
    ClearQuest database
    6. Create a ClearQuest enabled UCM project with an integration
    stream an a child development stream
    7. Create a view for each stream (whether automatic, dynamic,
    snapshot or web view)
    8. Add a file to source control via the child stream's view and,
    when prompted, create a new activity
    9. Deliver from the child stream to the integration stream's
    view
    
    
    I
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * User of the IBM ClearCase UCM/CQ integration.                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The UCM/CQ integration was erroneously preventing deliver    *
    * and other operations that involve CQ hooks from being        *
    * performed in a CQ Web environment.  An error would appear    *
    * stating to use the "ClearQuest OSLC REST interface with      *
    * ClearCase UCM" even when that  interface was already in use. *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearCase version 9.0.0.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI64012

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-10

  • Closed date

    2016-09-16

  • Last modified date

    2016-09-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R900 PSY

       UP

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Document Information

Modified date:
16 September 2016