IBM Support

PI63915: USERS GET DUPLICATE IBM WEBSPHERE APPLICATION SERVER SHORTCUTS O N THE MICROSOFT WINDOWS START MENU

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APAR status

  • Closed as program error.

Error description

  • In Microsoft Windows 8.0 and up, the Start Menu is flattened
    such that branching sets of folders are no longer provided. As
    a consequence, when you install more than one IBM WebSphere
    Application Server instance on the system, you will see
    duplicate shortcuts under the folder "IBM WebSphere" on the
    Start Menu
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: In Microsoft Windows 8.0 and up, there  *
    *                      are duplicate shortcuts under the       *
    *                      folder "IBM WebSphere" on the Start     *
    *                      Menu                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When installing more than one IBM WebSphere Application Server
    instance on Microsoft Windows 8.0 and up systems, there are
    duplicate shortcuts under the folder "IBM WebSphere" on the
    Start Menu
    

Problem conclusion

  • In Microsoft Windows, the shortcuts will now be created under
    a folder with a unique name after installing the IBM WebSphere
    Application Server offering. You will not see duplicate
    shortcuts under the folder on the Start Menu when installing
    more than one IBM WebSphere Application Server instance on the
    system.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 9.0.0.1.  Please refer to the Recommended Updates
    page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI63915

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-10

  • Closed date

    2016-09-13

  • Last modified date

    2016-09-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"900","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
15 October 2021