IBM Support

PI62111: CONSOLE DISPLAYS BLANK PAGE WHEN "VIEW OR DOWNLOAD THE CURRENT WEB SERVER PLUG-IN CONFIGURATION FILE" CLICKED USING CHROME

Fixes are available

8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10
9.0.0.1: WebSphere Application Server traditional V9.0 Fix Pack 1
9.0.0.2: WebSphere Application Server traditional V9.0 Fix Pack 2
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
9.0.0.3: WebSphere Application Server traditional V9.0 Fix Pack 3
9.0.0.4: WebSphere Application Server traditional V9.0 Fix Pack 4
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
9.0.5.6: WebSphere Application Server traditional Version 9.0.5 Fix Pack 6

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When using Google Chrome web browser, go to "Update global web
    server plug-in configuration" under Environment, then click OK
    to update the plugin-cfg.xml file, then click on "View or
    download the current web server plug-in configuration file", a
    blank screen is shown on the right-hand side.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server                                      *
    *                  using the administrative console to view    *
    *                  web                                         *
    *                  server plug-in configuration file.          *
    ****************************************************************
    * PROBLEM DESCRIPTION: The web server plug-in configuration    *
    *                      link                                    *
    *                      from the Environment navigation will    *
    *                      show                                    *
    *                      a blank page when clicked.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The console code that displayed this file worked differently
    than all of the other xml processing code and did not work in
    a browser other than Mozilla Firefox.
    

Problem conclusion

  • The console xml display code was rewritten to work like the
    rest of the xml processing code in the console.
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 8.5.5.10, 8.0.0.1.  Please refer to the Recommended
    Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

  • When clicking the link, right click and choose to open in a new
    tab.  The file is displayed correctly when this is done.
    

Comments

APAR Information

  • APAR number

    PI62111

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-05-09

  • Closed date

    2016-07-26

  • Last modified date

    2016-07-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R850 PSY

       UP

  • R900 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"850"}]

Document Information

Modified date:
17 June 2021