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PI61978: CREATING A NEW RECORD, CANCEL BUTTON NEEDS TO ASK FOR CONFIRMATION IN CLEARQUEST WEB.

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APAR status

  • Closed as program error.

Error description

  • Similar to the warning displayed when clicking Close represented
    as 'X' on the Record page, the warning should also be shown for
    clicking "Cancel" button on New Record page when submitting a
    new Record.
    
    Risk of data loss.
    
    Steps to reproduce:
    
    1. Login to the ClearQuest Web.
    
    2. Click to submit a new Record.
    
    3. If you click in the "X" (Close) from the new record Tab, you
    will receive the message: "Warning: All changes will be lost"
    
    4. If you click on "Cancel", *no* warning message is displayed.
    The Record is simply closed and you can have data lost.
    
    This behavior occurs with IBM Rational ClearQuest Web client
    only.
    
    For the other ClearQuest clients (Eclipse or Windows), we have a
    warning message when trying to use the "X" or "Cancel" button
    for a new Record submission.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ClearQuest Web                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When submitting a new ClearQuest Web record, a warning       *
    * message should be shown when clicking the "Cancel" button.   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix is available in ClearQuest 9.0.1.4.
    ClearQuest Web now displays a "Warning: All changes will be
    lost" message when a user tries to "Cancel" a new record.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI61978

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-05-05

  • Closed date

    2018-08-14

  • Last modified date

    2018-08-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
15 October 2021