Fixes are available
Rational ClearQuest Fix Pack 4 (9.0.1.4) for 9.0.1
Rational ClearQuest Fix Pack 5 (9.0.1.5) for 9.0.1
Rational ClearQuest Fix Pack 6 (9.0.1.6) for 9.0.1
Rational ClearQuest Fix Pack 7 (9.0.1.7) for 9.0.1
Rational ClearQuest Fix Pack 8 (9.0.1.8) for 9.0.1
Rational ClearQuest Fix Pack 9 (9.0.1.9) for 9.0.1
APAR status
Closed as program error.
Error description
Similar to the warning displayed when clicking Close represented as 'X' on the Record page, the warning should also be shown for clicking "Cancel" button on New Record page when submitting a new Record. Risk of data loss. Steps to reproduce: 1. Login to the ClearQuest Web. 2. Click to submit a new Record. 3. If you click in the "X" (Close) from the new record Tab, you will receive the message: "Warning: All changes will be lost" 4. If you click on "Cancel", *no* warning message is displayed. The Record is simply closed and you can have data lost. This behavior occurs with IBM Rational ClearQuest Web client only. For the other ClearQuest clients (Eclipse or Windows), we have a warning message when trying to use the "X" or "Cancel" button for a new Record submission.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * When submitting a new ClearQuest Web record, a warning * * message should be shown when clicking the "Cancel" button. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 9.0.1.4. ClearQuest Web now displays a "Warning: All changes will be lost" message when a user tries to "Cancel" a new record.
Temporary fix
Comments
APAR Information
APAR number
PI61978
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-05-05
Closed date
2018-08-14
Last modified date
2018-08-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R801 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
15 October 2021